Free Weekend or Trial?

Free Weekend or Trial?

in Account & Technical Support

Posted by: Hedkin.3617

Hedkin.3617

Q:

(Don’t know if this is the right place to put this but here goes)

A few months ago in April you all had a free weekend, which was a good idea in my opinion. Now I’m wondering if there is going to be another one or at least a trial system? I’m trying to get my friend to play but he doesn’t want to spend $60 on a game that he might not like and he wants to test it out first.

Free Weekend or Trial?

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

One, if you check the Reddit, apparently Greenmangames.com has a sale on GW2 when using a code (posted on the GW2 subreddit).

Two, if you buy via the official site (and it’s no longer $60, it’s $50, little better ) you can get a refund (although that does permanently close the account, so if he does want his money back, ask him to delete all his characters so the names aren’t tied up >.>)

Free Weekend or Trial?

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

Two, if you buy via the official site (and it’s no longer $60, it’s $50, little better ) you can get a refund (although that does permanently close the account, so if he does want his money back, ask him to delete all his characters so the names aren’t tied up >.>)

Refunds cost Anet more money than just returning the cost of the box price. The buyers card used to purchase the game the first time will be blocked as well. Also, and this is a big one, it can also be considered fraud to purchase and item and request a refund just because you want to test it out or work around the issue that there is no free trial. If there were some kind of bug or other problem that inhibited the buyers ability to play that is one thing but buying it and asking for a refund to in essence get a free trial is shady at best. I highly discourage the OPs friend from doing this.

The Burninator

(edited by JustTrogdor.7892)

Free Weekend or Trial?

in Account & Technical Support

Posted by: Rajani Isa.6294

Rajani Isa.6294

https://en.support.guildwars2.com/app/answers/detail/a_id/9053/kw/Refund/session/L3RpbWUvMTM3NjI0MzY5Ny9zaWQvZDRtWmd3eGw%3D

This is the Guild Wars 2 Refund Policy. Which starts with

We are happy to review your refund request! For information on how to request a refund, please make a selection from the options below and follow the directions before contacting your bank. For purchases made directly from NCSOFT, you should be able to complete the request and receive your refund directly from us.

Note I’m not saying if you want a new display name to ask for a refund – that’s an abuse of the system. But Arena Net stands by Guild Wars 2 and wants their players to be happy.

(edited by Rajani Isa.6294)

Free Weekend or Trial?

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

That has nothing to do with what you are suggesting the OPs friend to do. All that does is say they will review cases for refunds if necessary. It does not say something like, “Buy now and if you don’t like the game within 5 days we will refund your money.” You may think it’s a good idea but it isn’t. It’s shady.

The Burninator