Guild Wars 2 Forum - Account & Technical Support

Freezing on start up after upgrade

I upgraded my video card from a Radeon HD 7750 to a Geforce GTX 660 ti.

After the upgrade Guild Wars 2 will often freeze on start up. It will go to a blank screen and then nothing will happen.

My specs are attached.

Attachments:

DxDiag.txt

Freezing on start up after upgrade

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Posted by: Ilithis Mithilander.3265

Ilithis Mithilander.3265

Ace.1726:
I upgraded my video card from a Radeon HD 7750 to a Geforce GTX 660 ti.

After the upgrade Guild Wars 2 will often freeze on start up. It will go to a blank screen and then nothing will happen.

My specs are attached.

Try updating your graphics driver:
http://www.geforce.com/drivers/results/64634

Primary Guild: Testing Eternity [TE]
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]

Freezing on start up after upgrade

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Posted by: Brother Grimm.5176

Brother Grimm.5176

Ilithis Mithilander.3265:
Try updating your graphics driver:
http://www.geforce.com/drivers/results/64634

And selecting CLEAN INSTALL when you are asked during the installation program.

We go out in the world and take our chances
Fate is just the weight of circumstances
That’s the way that lady luck dances

Freezing on start up after upgrade

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Posted by: Mini Crinny.6190

Mini Crinny.6190

its also happening to me, ive tried the above and its still crashing/Not responding

Never mind, I fixed it through a simple restart.. so if it is still broken for you and haven’t tried already I would

Learn from yesterday, live for today, hope for tomorrow

(edited 2013-07-30 16:52:52 by Mini Crinny.6190)

Freezing on start up after upgrade

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Posted by: abomally.2694

abomally.2694

Did you uninstall the AMD Radeon software before you installed the new card?

Leftover graphics drivers can conflict with each other. Make sure to uninstall the Catalyst Control Center and all other ATI software.

Freezing on start up after upgrade

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

As these other kind people have suggested – start with a clean installation of your video card drivers, especially since you went from an AMD to an Nvidia card. I’d probably follow-up with deleting the local.dat file (should be in your Guild Wars 2 folder since you’re on XP) and then run a repair of the client.

Keep us updated!

Freezing on start up after upgrade

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Posted by: Ace.1726

Ace.1726

Yeah, when I installed the graphics card I made sure to remove the AMD drivers. I’ll try and delete the local.dat file now and repair.

Freezing on start up after upgrade

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Posted by: Ace.1726

Ace.1726

After deleting the local.dat file and repairing the client it seems I don’t have any more problems.

Thanks.