Friend can't access his new account.
Friend can't access his new account.
in Account & Technical Support
Posted by: Astral Projections.7320
It should be sent immediately after buying the game.
Have him read this thread: not getting our emails and see if he has one of the problems listed there with emails.
If not that, he needs to contact support.
Support-top of page. Submit a request-top of page.
If all else fails, he might need to use an email from a different provider and tell support to switch to that.
ArenaNet Communications Manager
Any news on this, Sirjbenson? Is your friend in the game, or did he contact Support?
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet