Guild Wars 2

So i bought the digital game for my friend today and when i go to register it, its saying

Serial Code Already Registered

Your serial code was already registered with a Guild Wars 2 account.

Looking for help? Click here to visit the support website.

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but i have not registered it with any account because I JUST PURCHASED it….i have been having a lot of problems with account issues with this game and its becoming very frustrating…seems i just keep giving you guys money to screw things up…im not sure if this is server errors, or you sold me an old registration key, or whatever…i made the email im trying to register it too BRAND NEW like minutes before buying it….so its not the email…infact i dont even have a guild wars 2 account created to register it too yet…

Order number: 29173017
Order date: 9/19/2012

RESPOND ANET NOW! ANGRY CUSTOMER ON HANDS WILLING TO FLIP THE EFF OUT

Order number: 29173017
Order date: 9/19/2012

i just keep f5 slammin still nothing

bump for importance

non existant customer service? f5ing for past like 30ish minutes

…..hello? anyone out there?

….another bump from my anger rising over 9000