Guild Wars 2

I am posting on the behalf of my friend who got his account banned.

My friend got Ban for afking and the reason was that he was botting, He afk Harthi Hinterlands and he when to take a nap, when he comes back he was ban.

he submitted tickets already however no response yet

Friend Acc. Name : Zefferus.7891
Incident ticket [121128-000674] & [121128-000637]

Please look in to this, i am beginning to doubt how is the bots being filter out. Our friends were running chain events together and is in no way routine and linear like a bot. I believe the Logs will say the same

Please advise thank you

Was he in a party with you, in the area of the event chains? That might have caused him to gain XP/karma while afk, triggering bot detection.

It’s a weird situation but your friend should’ve logged off to the char selection screen when going for a nap, really.

Your saying he went AfK in hirathi, then went away from the computer to take a nap….what was his character doing while he was napping, My guess was he went afk did something like set his character to walk, to avoid the Idle Time out system and triggered a ban which is something right there on that screenie that says is Not allowed.

Nope he was not, he WP to a town and left his char there, usually the case is the server would kick him out when he will be inactive for a certain period…

Well..he learnt the lesson the hard way i guess…lolz…

ArenaNet doesn’t have an autoban, so they say. However they have software in place to detect certain types of behavior. When the criteria is matched up, an employee is notified and dispatched to check it out. How a person who is nowhere near combat and afk could be possibly banned is very strange indeed. Something is going wrong if the person is really innocent.

Hi everyone,

Fire, if your friend submited a ticket he just has to wait. Should 3 days pass and the ticket still be open, please have him post in the following thread his ticket number so it can be taken as a priority
https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/page/58#post874303

Thanks

Thank you for your reply
Appreciate it

Loli Ruri.8307:

ArenaNet doesn’t have an autoban, so they say. However they have software in place to detect certain types of behavior. When the criteria is matched up, an employee is notified and dispatched to check it out. How a person who is nowhere near combat and afk could be possibly banned is very strange indeed. Something is going wrong if the person is really innocent.

There was a dev post stating that they never ban players “on spot”, you’ll never get banned for what you were doing at moment of ban. OP probably got banned for something he done, was seen doing that and reported a couple of days before ban.

But how do you catch a real player in amongst botters? Do bots act human now?

Might be really difficult to tell.
You can’t know the age of a player; it would be perfectly legal to buy a key and give it to your child of 6 or 7 years. It will probably show some very strange behavioral patterns. How to tell this is a human child but not a bot? Or someone just extremely tired, a little bit drunken or something. (At some times I played a little bit while reading difficult textes to have kind of a “pressure relief valve”.)
It’s not easy anymore to differentiate between human and bot, because not all computer players are teenagers nowadays and the people writing bot software learnd to conceal their aims better and more realistic… “acting human”, yes.