Guild Wars 2

Ahaha, so my mate wanted to play this game again after a long hiatus and as he was downloading it and having trouble with his account, i noticed that he is already logged in and is somewhere in DR, shocked, he resets the password before I notice that someone is already logged in and has been using his account in Korea (we are from New Zealand). When he finally finishes the download and is satisfied with his new password, he finds out that his account has been “terminated” aka banned and is now furious LOL, wanna give a shout out to Arenanet. was a laugh.
His account name is Jenti.3921

Friend has to make support ticket for help. Anet ban hack account because person steal account often cheat or sell gold. Anet will remove ban when real owner contact them. Support link is at top of this page.

ANet’s banning of your friend while an unauthorized person has access to it is actually in benefit of your friend. Now the unauthorized person can’t do anymore harm than they had already done to the account or to the game’s economy.

Once your friend contacts support and proves he’s the real owner, they will unban him and your friend can also request a roll back if he wants it if there was anything done to the account.

I think if I got hacked, I’d want Anet to ban my account, so the problem is halted, until I can contact them and get back access.

Just use the support portal above or below this website, and contact them, don’t make multiple tickets, be patient.