Friend got his account hacked just now!!!!1

Friend got his account hacked just now!!!!1

in Account & Technical Support

Posted by: Wooboost.8527

Wooboost.8527

We know he was hacked because he is in forums asking if servers are down, and the hacker left our guild which he would never have done and he was whispering one of us in korean. FIX, HELP HIM NOW, he is so close to his legendary!!!!!!!!

his account name is toxianguardian

(edited by Wooboost.8527)

Friend got his account hacked just now!!!!1

in Account & Technical Support

Posted by: Alpha.2673

Alpha.2673

toxianguardian.4850

The account burned a bunch of influence, canceled arch 6 build, withdrew everything from the guild vault and left guild.

He is on our guild site stating he is unable to log into his account.

Is this sort of griefing allowed on seemingly hacked accounts, or is there some way to fix the issue?

Friend got his account hacked just now!!!!1

in Account & Technical Support

Posted by: Wooboost.8527

Wooboost.8527

THE HACKER TOOK ALL THE kitten FROM OUR GUILD BANK AND HE RESET ALL OUR BUFFS BEING BUILT!!!!!!!! ALLCAPSRAGEALSDKFJASL;JFASLJFASFASFAF

Friend got his account hacked just now!!!!1

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

The person whose account is compromised needs to submit a support ticket and regain control of his account.

https://forum-en.gw2archive.eu/forum/support/account/How-to-Submit-a-Ticket-Account-Issues-2/first#post285416

https://forum-en.gw2archive.eu/forum/support/account/Account-Restoration-Information/first#post1044591

Nothing can be done from the forums. Good luck. =)

Friend got his account hacked just now!!!!1

in Account & Technical Support

Posted by: mercury ranique.2170

mercury ranique.2170

As IC said, the person who got hacked needs to file a support ticket. If confirmed he has been hacked, support will help this person getting control over the account again and help the person to review his/her computer security. Once that is done the person can ask for an account restoration (roll back). restoring his account to the way it was before.

Support doesnt provide a rollback for the guildbank nor the lost influence.
I do want to say this hacker is the reall scum. Removing the things being build. There is no profit for the hacker, just griefing a guild. This is considered not done even among hackers.

In one of the guilds I was in we had a very good practise. Only officers and the leader had the right to go into the lower two tabs of the guildbank. This is where the good stuff was being stored. If member wanted something they could ask an officer and got it mailed to them. To make sure everyone knew an officer was online, they where required to say hello when to come online and bye when going off. If an officer didnt do that he/she would promply be pm-ed to remind him her. If there is no reply out of pre-caution he would get demoted to new member untill we got in contact again.

Arise, ye farmers of all nations
Arise, opressed of Tyria!

Friend got his account hacked just now!!!!1

in Account & Technical Support

Posted by: JubeiTM.5763

JubeiTM.5763

You guys are wasting precious moments here. Suit yourself but you should have made a Support Ticket asap.