Friend list notes got deleted. Help!
I just checked with the team, and this is the first time we’ve heard of this happening. I note that you wrote this ticket quite recently. Could you give it a bit of time to right itself, and update, perhaps tomorrow, if the situation continues?
I apologize for using you as a “guinea pig” but this one is new to us, and we believe that it may simply correct itself in a few hours, or with a fresh log in.
Thanks.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Is it anything like the issues described in this thread? I thought I heard it was “fixed” in a patch some months ago, but since I also read patch notes that said champions should always drop loot, I haven’t bothered with nicknames in months.
Now, if I don’t interact with someone frequently enough to remember them, I realize that they probably see me in exactly the same way. I’m nice to them and ask them to do a dungeon or something when we need more for our group, and sometimes they do the same.
and the stupidest grown-ups who are the most grown-up.”
- C. S. Lewis
Friend list notes got deleted. Help!
in Account & Technical Support
Posted by: Illconceived Was Na.9781
It was fixed. My nickname changes survived through multiple updates until now; all the nicknames are gone.
This seems to happen during certain types of maintenance period, when the game is live, but there are intermittent problems with chat, guild representation, and logon status.
I stopped reporting it because (a) I thought the dev team was aware of the issue and (b) had taken steps to preserve the nicknames.
Hey there. I relayed this thread and the older one about disappearing nicknames, and we’ll hope to get an update on those mysteries soon.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Hey again, it’s OP.
I quess “nickname” is the right term for the thing i was trying to describe. I tried logging in multiple times and waited a day but they are still erased.
Thanks a lot for the responses all.
I can’t say if this is still happening to me or not but I pretty much abandoned the Nicknames right at the start near launch as they kept on disappearing so it’s not a brand new issue. I never reported it though just thought nothing of it really.
Friend list notes got deleted. Help!
in Account & Technical Support
Posted by: Osric Rhys Dafyyd.1354
My player notes/nickname or what have you have vanished on me at least 3 times now since launch, I too have tons of players I wrote nice notes on that I no longer have; it’s quite foolish for me to PST every one of them and ask if they remember me or why I would have them on my list.
I have taken to writing down player names and notes with a pen and piece of paper. I should not have to be doing this, obviously. I really hope the info is floating around in some database and not wiped completely.
This is an old problem since game’s launch. Disappearance is semi-random. I fell victim to it myself and didn’t set any nicknames since. I don’t know how much your new analytics team can do, but they would be the ones I’d trust to track down the source of this new problem, in cooperation with department actually responsible for the friendlist on the programming side.