Full (real) name
So, what happens if you end up forgetting the full (real) name you’ve put in the account registration form? Is there any way to redeem this information? Or are you forever stuck not being able to fill any support forms?
I am not sure what you are asking, did you use a fake name for registering? Your real name is your real name, I really can’t see a situation where someone could forget their own name?
I am not sure what you are asking, did you use a fake name for registering? Your real name is your real name, I really can’t see a situation where someone could forget their own name?
Yes, that’s the field I was talking about.
If it’s not a required field then leave it blank. If required you could put in Unknown. Or you could send an email to Support@guildwars2.com explaining the situation.
It’s against the rules to use a fake name when registering your account. It’s a whole different matter if you forgot what your full real name was.
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So, what happens if you end up forgetting the full (real) name you’ve put in the account registration form? Is there any way to redeem this information? Or are you forever stuck not being able to fill any support forms?
As said, when making a gameaccount it is not allowed to use fake names. However, its not a big offense that will lead to a terminated acount or being blocked from support.
It does mean that you need to leave that field blank. When it comes to privacy or personal security related requests, this can lead to a situation where support can’t help you cause they can’t validate your authority. I know in those situations that they are very helpfull and try their best to help you anyways, but offcourse, they need to find a way to check you are the person who is the rightfull owner, and that can be an issue if you lied bout your name.
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Arise, opressed of Tyria!
Arise, opressed of Tyria!