GW1 character name forgotten, cannot log in

GW1 character name forgotten, cannot log in

in Account & Technical Support

Posted by: bobomb.5209

bobomb.5209

Hey I know this is Guild Wars 2 forums but you cannot access any support for GW1. Basically I have this account linked, but I only played briefly (made one character). Unfortunately I did not know that knowing the characters name was a requirement and did not document said name. Now I find myself wanting to play GW1 and cannot access any support to help remedy this issue. If I could get a response from any staff that would be fantastic. To end this topic I have already searched up any way I could possibly figure this problem out, and my only option is going through support, which is not available at this time. Thank you

GW1 character name forgotten, cannot log in

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

Why can’t you contact support? Doesn’t this site allow you to make a ticket?

http://www.guildwars.com/support/

It has an email option and an web browser option.

GW1 character name forgotten, cannot log in

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I just tried it, (www.guildwars.com/support), and it worked for me. GW uses the same support (Zendesk) as GW2 does. I’m sure they would help you asap. =)

GW1 character name forgotten, cannot log in

in Account & Technical Support

Posted by: bobomb.5209

bobomb.5209

Thank you for the responses. I will try again as soon as possible.

GW1 character name forgotten, cannot log in

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

An agent will help you with this, no trouble at all.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet