GW2 Core vs HoT crashes

GW2 Core vs HoT crashes

in Account & Technical Support

Posted by: AmadeoKristoff.5493

AmadeoKristoff.5493

In the past week or so, all I am getting from ArenaNet is that my computer graphic card is causing my crashes, this is not supported, that is not supported.

What I do not understand is, this is the same PC I been using since 2013, the same PC I been using to play GW2 core. YET, when Heart of Thorns came out, there have been crashes, and for some reason, it is my PC?!

Not only that, but I upgraded my PC from single graphic card to 2 graphics card. ANet asked me to disable SLI.

I upgraded my RAM to 32GB RAM. I upgraded my processor from 2.1Ghz Quad Core to 3.2Ghz Eight-core Processor. I went from 1TB Hard drive to 4TB hard drive.

I am also running Windows 10 with all updates done. Graphic cards are latest drivers too. So what exactly is my PC “doing wrong” that ANet keeps blaming my PC? I would really like to know. To claim that my PC has issues, when games that demand MORE graphics/ram/processor than GW2 seem to run smoothly, in fact, with my 3D Nvidia vision kit plugged in as well (I do not do for GW2 due to crashes).

I have never ever had crashes with GW2 until the expansion. So please take your “blames” of my PC to someone who doesnt know what their PC is. I am sorry to sound harsh and rude but trying to point fingers at my PC is solving nothing. Fix your crap on your end. And stop blaming the users. 3 people I know who have same if not better PC than mine, and are crashing too.

<img alt="" src="http://sigs.enjin.com/sig-gw2/94b23df876f4c440.png" />