GW2 Installer not working

GW2 Installer not working

in Account & Technical Support

Posted by: sneakytank.3851

sneakytank.3851

Am not a new player. I have just upgraded my computer’s hard drive to a newer SSD and have been in the painful process of reinstalling all my programs. (C Drive had a critical error so these were not backed up). My computer is running Windows 10.

The only program I have yet been unable to install is Guild Wars 2. I have tried downloading it multiple times from the site in both 64-bit and 32-bit (my computer is 64-bit). Each time, downloading the installer takes near 30 minutes to 2 hours long, and doesn’t even install the full 32MB. Each of the files I am getting is coming to be 6MB or less and don’t work. The publisher is unknown, so Windows gives me a warning before I install. Once I click “run anyway”, the thing pops up with an error reading “This app can’t run on your PC”. Have sent a ticket but have not had a reply. Have not seen this error listed anywhere else. What’s going on?

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