GW2 client download issues

GW2 client download issues

in Account & Technical Support

Posted by: CataclysmicClash.7325

CataclysmicClash.7325

I started downloading it around 1am last night, was taking awhile, don’t quite remember the speed but not very fast none the less. So I let it go overnight, woke up and it was at 44% complete. As the day went on it started to go faster though. At about 4pm was in the low 90%‘s. All of a sudden my computer crashes, which I don’t think was GW2 I have had problems with this for awhile now. But so I restart, open GW2 back up and it starts the download from the beginning. At first I thought it would kinda catch back and start back where I left off. But from further inspection, the gw2.dat file hasn’t gotten any larger or changed at all from what I see. It is at 13,650,379 KB. The download of GW2 is at 24% now with 162,877 files remaining. My only guess is that it is re-downloading everything I have so far over again. It has been going for the past 5 hours. Is there anyway to start back from where I left off before, or am I going to have to re-download everything again?

GW2 client download issues

in Account & Technical Support

Posted by: Alpha Dragon.4576

Alpha Dragon.4576

I started downloading it around 1am last night, was taking awhile, don’t quite remember the speed but not very fast none the less. So I let it go overnight, woke up and it was at 44% complete. As the day went on it started to go faster though. At about 4pm was in the low 90%‘s. All of a sudden my computer crashes, which I don’t think was GW2 I have had problems with this for awhile now. But so I restart, open GW2 back up and it starts the download from the beginning. At first I thought it would kinda catch back and start back where I left off. But from further inspection, the gw2.dat file hasn’t gotten any larger or changed at all from what I see. It is at 13,650,379 KB. The download of GW2 is at 24% now with 162,877 files remaining. My only guess is that it is re-downloading everything I have so far over again. It has been going for the past 5 hours. Is there anyway to start back from where I left off before, or am I going to have to re-download everything again?

It’s just downloading what’s missing you don’t have to worry about the %.

- Dare to be Different –
Eternal Breaker[ExB] || Sanctum of Rall

GW2 client download issues

in Account & Technical Support

Posted by: CataclysmicClash.7325

CataclysmicClash.7325

If it is just downloading what I am missing then why isn’t the file it is downloading too getting any bigger? And it should have been over hours ago, if it was only the last 10% or so before my computer crashed. And it is not just the percent the files remaining are much higher then they should be.

GW2 client download issues

in Account & Technical Support

Posted by: Alpha Dragon.4576

Alpha Dragon.4576

If it is just downloading what I am missing then why isn’t the file it is downloading too getting any bigger? And it should have been over hours ago, if it was only the last 10% or so before my computer crashed. And it is not just the percent the files remaining are much higher then they should be.

There should be another gw2.tmp file or something did the file remaining change btw when you restarted the download? then close it again?

- Dare to be Different –
Eternal Breaker[ExB] || Sanctum of Rall

GW2 client download issues

in Account & Technical Support

Posted by: CataclysmicClash.7325

CataclysmicClash.7325

There is a tmp file and the gw2 app. And my computer just crashed again, this time though the files remaining are the same as before the crash. The first time it went back to how ever many you first have to start downloading. I am not sure what exactly happened when I first crashed but after this second crash it seems like it did what it was supposed to do.

GW2 client download issues

in Account & Technical Support

Posted by: Alpha Dragon.4576

Alpha Dragon.4576

crash as in Blue screen then restarted ?

- Dare to be Different –
Eternal Breaker[ExB] || Sanctum of Rall

GW2 client download issues

in Account & Technical Support

Posted by: CataclysmicClash.7325

CataclysmicClash.7325

No, the crashes I have, my screen freezes and I have to manually shut off. It has been happening since I put together my computer a little over a year ago. From what I can tell it is the hard drive. I am thinking about buying a whole new hard drive and replacing the one I have. My friend was having the same trouble and he built a very similar PC and that seems to resolve the problem for him. So it doesn’t have to do anything GW2.

GW2 client download issues

in Account & Technical Support

Posted by: Alpha Dragon.4576

Alpha Dragon.4576

No, the crashes I have, my screen freezes and I have to manually shut off. It has been happening since I put together my computer a little over a year ago. From what I can tell it is the hard drive. I am thinking about buying a whole new hard drive and replacing the one I have. My friend was having the same trouble and he built a very similar PC and that seems to resolve the problem for him. So it doesn’t have to do anything GW2.

Probably some hardware issue You can run checkdisk (Open command prompt on admin priviledge type chkdsk /r then press enter)

- Dare to be Different –
Eternal Breaker[ExB] || Sanctum of Rall