GW2 eating the CPU power, fps down to 10ish

GW2 eating the CPU power, fps down to 10ish

in Account & Technical Support

Posted by: drkn.3429

drkn.3429

Spec:
AMD Phenom II X4 955
ASUS GTS450 1024MB 128bit
Asus M4A88TD-M EVO/USB3 AMD880G
Kingston HyperX 2×2GB DDR3-1600 (x2 = 8gb)
Seagate ST31000528AS 1TB sATA II 32MB
Win 7, up-to-date

Issue:
At random times, at seemingly relatively fixed intervals (every 6~8 minutes), for about a minute or longer, i am having a huge FPS drop in GW2, from 90ish to 8~12.
Not only my game slows down, but the whole computer, even if the game is running in the background (minimised or not). This means that even my browsers and music players are having issues when GW2 decides to go on strike.
Running the task manager and observing the processes tab revealed that the game eats up to 99% of my CPU power when that happens, otherwise staying at ~30%.

It started happening only about a week ago, sometime around the Queen’s Jubilee update, or even after one of its subsequent patches. Hard to tell, but it’s a very new issue.

It happens regardless of my current in-game activity. I can have my toon parked at a secluded spot, doing nothing, with no effects flying around, and still have the GW2 app spike my CPU. It does not seem to occur more often during ‘stressful’ activities, like farming the Pavillion, big WvW fights or loads of effects stacked on a dungeon boss – it does occur during those times, the spike lasts for about a minute (a minute i can barely do anything responsive, though), then there’s everything fine for 6~8 minutes, then the spike occurs again. Heck, it even occurs while i’m in the login screen, if left for long enough.

I tried running the game without anything else in the background, including no browsers, no music, all extra processes turned off, but the problem would still occur.

It does not occur with GW2 off, whatever i am doing, and i can run other games just fine, even at highest possible settings (Starcraft 2, Fallout: New Vegas, Portal 2), even two of them simultaneously, with a lot of stuff going on in the background. I can also process videos in VirtualDub while playing SC2 on highest settings and nothing clogs up. The problem persists only with GW2.

Any advice, please?

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(edited by drkn.3429)

GW2 eating the CPU power, fps down to 10ish

in Account & Technical Support

Posted by: Swordbreaker.2581

Swordbreaker.2581

Seems to happen on my wife’s computer too, just like you mentioned. There will be a slow down every so often since probably a previous patch because I don’t remember it doing it before. Though it’s difficult for me to pinpoint which patch may be responsible because I don’t play that much and my motherboard has been rma’ d so I’ve gone a long stretch before patching. Only thing I could offer is turn off shadows and reflections if you haven’t done that already.

Asrock X79 Extreme4 mobo / I7 3930k @ 4.7ghz / 16gb Kingston HyperX 1600mhz
/ 2x XFX R9 290x in Crossfire

(edited by Swordbreaker.2581)

GW2 eating the CPU power, fps down to 10ish

in Account & Technical Support

Posted by: drkn.3429

drkn.3429

Did not help

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GW2 eating the CPU power, fps down to 10ish

in Account & Technical Support

Posted by: xristosmk.5608

xristosmk.5608

Hi drkn.3429.

I recently had a problem with low performance in GW2 while other games were running fine ! From my experience, you should create a support ticket ! I did the same thing as you. First created a topic over here and then a ticket, and i wish i had created the ticket earlier! They really did a great job and my problem got fixed in 2 days.

Just do whatever they say in the link below and create a ticket!
https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957

GW2 eating the CPU power, fps down to 10ish

in Account & Technical Support

Posted by: xycury.2649

xycury.2649

Hi drkn.3429.

I recently had a problem with low performance in GW2 while other games were running fine ! From my experience, you should create a support ticket ! I did the same thing as you. First created a topic over here and then a ticket, and i wish i had created the ticket earlier! They really did a great job and my problem got fixed in 2 days.

Just do whatever they say in the link below and create a ticket!
https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957

To be even more helpful, you could state what they told you to do…..

GW2 eating the CPU power, fps down to 10ish

in Account & Technical Support

Posted by: Avelos.6798

Avelos.6798

https://forum-en.gw2archive.eu/forum/support/tech/7-years-old-PC-without-LAG-in-WWW-1080p/first#post2637335

I just read this thread and OP had an AMD / Nvidia computer so this may help somewhat