GW2.exe put into quarantaine by AVG 2014?

GW2.exe put into quarantaine by AVG 2014?

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Posted by: sjatzkov braskav.3689

sjatzkov braskav.3689

See title.

I googled GW2.exe’s history with AVG 2014. Results were firewall problems nothing like this. How serious is this? Are other people having this problem? Is Anet aware? if not there you go. Does this have anything to do with phishing?

I will be doing a reinstall.

Screenshot added below. If needed I could send my GW2.exe (still have it) for someone with the right knowledge to look at.

Attachments:

English is not my first language nor is it my second.

GW2.exe put into quarantaine by AVG 2014?

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

GW2.exe put into quarantaine by AVG 2014?

in Account & Technical Support

Posted by: sjatzkov braskav.3689

sjatzkov braskav.3689

Not a firewall problem. It reports a Trojan or is that the same problem?

English is not my first language nor is it my second.

(edited by sjatzkov braskav.3689)

GW2.exe put into quarantaine by AVG 2014?

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Well, you know it is not a trojan. Whitelist it, and send a report to AVG that it is incorrectly listing it as such.

I’ve not seen anyone else post about this over in Game Bugs or Tech Support, which is where this kind of issue belongs. =)

It is possible you have a corrupted file. Have you tried a -repair of the client?

The same thing happened with MalwareBytes and awesomiumprocess.exe some time ago.

Good luck.

(edited by Inculpatus cedo.9234)

GW2.exe put into quarantaine by AVG 2014?

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Posted by: sjatzkov braskav.3689

sjatzkov braskav.3689

To be honest I don’t know. I know what GW2.exe is supposed to do but a report like that still make my alarm bells ring.

I was worried that something edited my GW2.exe to do something more? I don’t know if that is possible. I honestly have no idea how clever viruses are these days.

I am performing a reinstall right now just to be sure.

Edit: The repair client button is positioned on the GW2.exe screen. So yeah…

English is not my first language nor is it my second.

(edited by sjatzkov braskav.3689)

GW2.exe put into quarantaine by AVG 2014?

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Repair button? I assume that is what you meant.

I’ve never heard of a repair button. Are you referring to the Launcher screen? There is no ‘repair’ button on mine.

Here are the -repair instructions: https://help.guildwars2.com/entries/28148006-Repairing-the-Game-Client

GW2.exe put into quarantaine by AVG 2014?

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Posted by: sjatzkov braskav.3689

sjatzkov braskav.3689

Sorry for that English is not my first language mistakes like that happen from time to time. And you are correct I think I am confused with some other game.

following the repair instructions is not really needed my reinstall is almost done. But thanks for your help Ill save that URL for the next time.

English is not my first language nor is it my second.

GW2.exe put into quarantaine by AVG 2014?

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

No problem. I hope it all gets sorted for you. =)

GW2.exe put into quarantaine by AVG 2014?

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Posted by: Uniles.2397

Uniles.2397

I have the same problem. AVG reported GW2 was a Trojan and moved it into the vault. I placed it back, but am now wondering if I should reinstall…

GW2.exe put into quarantaine by AVG 2014?

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Posted by: ikereid.4637

ikereid.4637

AVG is garbage, has been since 2007. You all should be using Avast!

Source – http://www.av-comparatives.org/wp-content/uploads/2014/05/avc_factsheet2014_04.pdf

Attachments:

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GW2.exe put into quarantaine by AVG 2014?

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Posted by: abomally.2694

abomally.2694

AVG is garbage, has been since 2007. You all should be using Avast!

Source – http://www.av-comparatives.org/wp-content/uploads/2014/05/avc_factsheet2014_04.pdf

I completely agree. I’ve tried a lot of free AV’s and always came back to Avast.

GW2.exe put into quarantaine by AVG 2014?

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Posted by: StinVec.3621

StinVec.3621

AVG is garbage, has been since 2007. You all should be using Avast!

Source – http://www.av-comparatives.org/wp-content/uploads/2014/05/avc_factsheet2014_04.pdf

I completely agree. I’ve tried a lot of free AV’s and always came back to Avast.

I, too, support the recommendation to others to switch to Avast from their current AV software.

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GW2.exe put into quarantaine by AVG 2014?

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Posted by: Feirlista Xv.1425

Feirlista Xv.1425

It’s the way GuildWars accesses the internet is the problem it has an embedded browser for the gem store the make the game look similar to a virus to some AVs. AVG use to be the best AV around but lately it’s turned into a bloat ware resource hog like Norton’s. Get Avast or Microsoft Security Essentials. Some people claim security essentials is junk to but for the average user that just need some basic protection and doesn’t go to weird sites it’s fine. I have been using it for over a year now with no problems.

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