GW2 unable to connect from certain region?

GW2 unable to connect from certain region?

in Account & Technical Support

Posted by: Kmaster.5472

Kmaster.5472

Hey there.
I’ve been unable to connect to the game, or get kicked out 30 seconds after I log in.
I was looking around GW2 facebook page, and read an interesting comment.
https://www.facebook.com/GuildWars2?fref=ts
looks like many players from atlantic canada (if not all) are affected.
I’ve been unable to log in for many hours now.
Could somebody please look into it?
Also, I think it would be a good idea to write below where you are trying to connect from, if you are experiencing the issue, to prove this point.

Phongril

GW2 unable to connect from certain region?

in Account & Technical Support

Posted by: Madbumper.8439

Madbumper.8439

im in atlantic canada(PEI) and can’t login at all. Hope they fix this, it’s a long weekend!

GW2 unable to connect from certain region?

in Account & Technical Support

Posted by: Kmaster.5472

Kmaster.5472

Mine is fixed! I’ve been online for 3 minutes, and not booted out yet!

Phongril

GW2 unable to connect from certain region?

in Account & Technical Support

Posted by: Adelsbane.4305

Adelsbane.4305

Same thing here, From Atlantic Canada (NB) and can’t log in! Hope it gets fixed soon!

GW2 unable to connect from certain region?

in Account & Technical Support

Posted by: caiomacos.1694

caiomacos.1694

Im not receiving the authorize e-mail to allow me to connect.

GW2 unable to connect from certain region?

in Account & Technical Support

Posted by: Deathtrap.6831

Deathtrap.6831

Well, I am in South East Asia, and after a few attempts i managed to log in and could play for about an hour when an ingame message came up saying “New build avaiable, Your game will restart in xx minutes, yy seconds”… This happened maybe 5 minutes ago and now i can’t log in again… Very annoying I must say…

Edit: a short while after I posted this, I finally can log in. Maybe a glitch…
Good luck to you all !

(edited by Deathtrap.6831)

GW2 unable to connect from certain region?

in Account & Technical Support

Posted by: Ravion Hawk.4736

Ravion Hawk.4736

Reporting from North East FL, negative on being able to log in. I also have reports from West MI say they can not log in either.

Head of the Order of the Iron Ravens [OoIR]
Lady Alexis Hawk – Main – Necromancer
Ravion Hawk – Warrior

GW2 unable to connect from certain region?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

We did have some folks reporting log-in issues, but I believe these were addressed some time ago.

In the future, I suggest that players who have this issue should discuss it in the Technical Support Forum. It’s pretty clear when it’s an account issue versus a connection issue that may affect many, so feel free to post there to discuss. Thanks!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet