Game Client Crash.
I’d like to collect a Game Advisor report so I can look into why you might be experiencing this crash. You can download the Game Advisor application at the link below:
http://us.ncsoft.com/gameadvisor/
Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”
I am getting similar issues I think, my client crashes every time I try to get in game (I can’t even log in).
Here is the report of Game Advisor application. Thanks for the help.
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Hi Farren,
Thanks for the report! In your case the issue is likely due to the fact that you do not appear to have any video card drivers installed on your system. I would highly recommend downloading AMD’s Mobility Radeon™ Driver Verification Tool to locate the most up to date video card drivers for your laptop: http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx
Hope that helps!
That helped, thank you very much for the answer and the fast you did!
I’m having the same issue game either freezes or my pc crashes and get a blue screen claiming to shut down to prevent damage this happen every time I play can barely get like 10-25m of game time before one of these issues happen. I use the graphics on the lowest settings and my card is up to date, think u can help me out here.
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Hi,
i too am having this kind of issue. game just freezes, then opens the ‘Guildwars 2 has encountered a fatal error…" window, with a ’send report to Anet’ etc.
This has only really started to happen since the last update from what I remember. I had some crashes before, but now it happens every few minutes sometimes.
I’ve attached both files here.
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I’ll throw my hat in as well.. my log states uptime of game to be from 30 to 45 minutes before the crash. I’ll attach my ArenaNet.log file and edit the post once I get the Game Advisor
EDIT: Ran the Game Advisor, and am attaching .. Game crashing is everytime I open now, so cannot play for more then the 30 minutes or so..
Also, I removed my MAC address, Current IP address, as well as a few other identifiers that I do not wish to have visible..
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(edited by Moderator)
I’ll throw in my report too as I am also crashing frequently.
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I have been crashing quite frequently as well. Sometimes I can play several hours straight with no crashes, then all of a sudden I just crash out of the blue, and at times, I just keep crashing constantly from 10 minutes to 30 minutes into the game. My screen just freezes, and I am forced to hard reset.
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I am also having this issue with the Radeon 6670. Installed up to date drivers the system works great crash free on other games. Just not this one. this started happening within the last couple weeks after a new build was released.