Guild Wars 2

Hello, I posted here awhile ago but didnt get much help and because I was getting hard drive critical error crashes in dungeons and couldnt check my hard drive for errors since it always said it was in use. I finally rebooted my pc brand new and planned to redownload the game because repairing it didnt help any to find out if it would fix the issue or if it was truely a hardware issue on my end. First issue was my ethernet device was gone… so i downloaded it from the internet on a USB device on an older computer im currently using and playing on and transfered it, now internet works. This is my next problem……. /sigh

—> Crash <—
Exception: c0000005
Memory at address 00000034 could not be read
App: Gw2.exe
Pid: 3612
Cmdline: -allowInstall
BaseAddr: 00400000
ProgramId: 101
Build: 25436
When: 2013-10-30T08:17:45Z 2013-10-30T01:17:45-07:00
Uptime: 0 days 0:00:00
Flags: 0

Does anyone know whats wrong? I have Direct X11 and java updated. This happens after the launcher preps and prepares to download.

Thanks.

Still looking for solution to fix this.

I’m having the same issue. Worked fine until a few hours ago.

Waiting for a response back from the game crash report.

Aye, I am having the same problem on my home PC…

Hi! Had this problem a while ago and found solution – if you use Mumble start GW2 first ( in game, not launcher), then Mumble
@Edit: Or deactivate Mumble overlay

Yeah, unfortunately, I don’t use Mumble…so that won’t work…
Thanks for the input though!

well for me “the turn off the mumble” worked, i just had the same issue also ..

Same issue here. I also don’t use mumble.

GW2 works on another of my PCs, but not on this one. Having scanned other forum posts like this one, I suspect you’ll be asked to run dxdiag on your computer and/or http://us.ncsoft.com/gameadvisor/.

(as per https://forum-en.gw2archive.eu/forum/support/tech/Serious-error-has-occurred-preventing-the-program-to-run-Help and https://forum-en.gw2archive.eu/forum/support/tech/A-serious-error-has-occurred)

Any advice on how to fix this would be awesome!

Try deactivating ANY programs using overlays

I have exactly the same problem… anyone found a solution for this?

Without a full crash log (please attach it, don’t post it) its hard to tell what the exception is. c00000005 is such a generic error. It could be as simple as making sure the game is running with administrator privileges.

As Xystus.3241 said, Access Violation errors can be caused by a whole lot of things. We really need more information to even get an idea of what is causing it.