Game Client Won't Pop Up

Game Client Won't Pop Up

in Account & Technical Support

Posted by: maniamsmart.7981

maniamsmart.7981

So, last night I played Guild Wars 2 perfectly fine till 3 AM, then this afternoon I wanted to play it again, I click the icon as I usually do and the game launcher won’t even pop up. I am not sure what to do.

Any help?

P.S I tried the -repair method at the end of the target line with a new shortcut, and the repair client did not pop up either.

I also tried disabling all my firewalls, and closing all other background applications.

So I also can’t even uninstall the game, I right click it in the Programs list and click Uninstall and nothing happens. I have no idea how within less than 12 hours everything just ends up not working anymore, makes no sense. All other games work like League of Legends.

Made sure all video drivers are up to date as well.

(edited by maniamsmart.7981)

Game Client Won't Pop Up

in Account & Technical Support

Posted by: LyricDawnhagen.7803

LyricDawnhagen.7803

There was a patch today. The first step of the patch process is to download then new version of the executable and then it restarts with the new executable and downloads the rest of the patch files. It is possible that something blocked the automatic update of the GW2.EXE file. This can happen due to windows security or antivirus settings that prevent software that is not a windows installer to update files in “C:\Program Files”.

You might try this. Go to the Guild Wars 2 accounts page and download the GW2Setup.exe (the game installer). Go to your Guild Wars 2 directory and delete the GW2.EXE and any .TMP files you find there. Be sure you do not accidentally delete the .DAT file. Copy the GW2Setup.exe (from the Guild Wars 2 account site) to that directory and rename it to GW2.EXE. Then try running it as an administrator and see if that will fix your issue.

I also suggest you think about moving your Guild Wars 2 directory out of the C:\Program Files to something like C:\Games. Depending on your settings, Windows (and virus software) can get very recalcitrance about allowing external update tools to change files in the C:\Program Files directories. This is even more likely if you are not running GW2 as an administrator. This protection can result in botch updates and corrupted or quarantined files.

Game Client Won't Pop Up

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

It sounds like GW2 was still running in the background. By default, only one instance can be alive at a single time. Trying to open it again will do nothing.

Press CTRL+SHIFT+ESC to bring up the Task Manager, select the processes tab and find Gw2.exe. End its process then try to open GW2. If you can’t find it, reboot and see if GW2 will run.

Game Client Won't Pop Up

in Account & Technical Support

Posted by: maniamsmart.7981

maniamsmart.7981

There was a patch today. The first step of the patch process is to download then new version of the executable and then it restarts with the new executable and downloads the rest of the patch files. It is possible that something blocked the automatic update of the GW2.EXE file. This can happen due to windows security or antivirus settings that prevent software that is not a windows installer to update files in “C:\Program Files”.

You might try this. Go to the Guild Wars 2 accounts page and download the GW2Setup.exe (the game installer). Go to your Guild Wars 2 directory and delete the GW2.EXE and any .TMP files you find there. Be sure you do not accidentally delete the .DAT file. Copy the GW2Setup.exe (from the Guild Wars 2 account site) to that directory and rename it to GW2.EXE. Then try running it as an administrator and see if that will fix your issue.

I also suggest you think about moving your Guild Wars 2 directory out of the C:\Program Files to something like C:\Games. Depending on your settings, Windows (and virus software) can get very recalcitrance about allowing external update tools to change files in the C:\Program Files directories. This is even more likely if you are not running GW2 as an administrator. This protection can result in botch updates and corrupted or quarantined files.

Thank you, it fixed the problem.