Game Crashes When Loading Character?!

Game Crashes When Loading Character?!

in Account & Technical Support

Posted by: typhon.4573

typhon.4573

Ok, this is starting to annoy me now!

Every time i try to play my level 80 Warrior the game crashes whilst loading!!

I can log into my accout fine and get to the character select screen. I can select and play my 3 other characters fine!! It loads up fast and im away playing straight away.

I was on my level 80 warrior about 3 – 4 days ago in Malchors Leap with my Guild just getting some map completion and all of a sudden the game froze and crashed. Ever since i have not been able to play that character. Whenever i try to load it it just kicks me out and says ’ Fatal Disk Error 23 ’ I have researched this error and try the solutions but nothing.

I don’t understand how i can play all my others but this one crashes on loading.

I have sent several messages and error reports to arena nat and i have had nothing back… really enjoy being ignored by them !!

Hope someone can help

Game Crashes When Loading Character?!

in Account & Technical Support

Posted by: Lexandro.1456

Lexandro.1456

Fatal disc error points to data corruption of the GW2 files. Run a repair command on your GW2 instalation.

If you are having problems running Guild Wars 2, the data archive may have become corrupted. Please follow these steps to verify and repair the archive:

Locate your Gw2.exe file.
Right-click on the file and select Create shortcut.
Rename this new shortcut to Guild Wars 2 Repair.
Right-click on Guild Wars 2 Repair and select Properties.
Locate the Target line and add -repair to the end.
Example: “C:\Games\Guild Wars 2\gw2.exe” -repair
Click OK.

Double-clicking Guild Wars 2 Repair will begin the repair process. The game will launch when it is complete.

Note: Keep in mind that the verification and repair process will run each time you double-click the Guild Wars 2 Repair shortcut. If you would like to play the game immediately without repairing the archive, double-click on Gw2.exe or another shortcut without the -repair command.

Game Crashes When Loading Character?!

in Account & Technical Support

Posted by: typhon.4573

typhon.4573

That did not work… i can access all my low level players but my lvl 80 warrior crashes in game… and then when i try to load that characrter again it crashes on the loading screen

Game Crashes When Loading Character?!

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi typhon – I’d recommend running a Disk Check to rule out any hard drive based issues. If that doesn’t work for you, I’d highly recommend creating a support ticket with a Game Advisor report, crash report (ArenaNet.log file found at Documents\Guild Wars 2) as well as the name of the affected character.

The sticky thread below should give you some info about contacting support:
https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957

Game Crashes When Loading Character?!

in Account & Technical Support

Posted by: subeki.4982

subeki.4982

i have same problem too i cant loggin with my thief and ranger character both lvl80