Guild Wars 2

Whenever i open the launcher the game just crashes and the error says something like “Memory could not be written”.

Any help is appreciated,
WarStormrage

Same problem. Client crashes every time i press “Play” button

If you receive a Crash Report to send to ArenaNet, click the ‘Show Details’ and post the first part here, where others may be able to offer suggestions.

And/or, you can contact the Tech CS Team via the ‘Support’ link above/below and ‘Submit a Ticket’ for assistance.

Good luck.

Inculpatus cedo.9234:

If you receive a Crash Report to send to ArenaNet, click the ‘Show Details’ and post the first part here, where others may be able to offer suggestions.

And/or, you can contact the Tech CS Team via the ‘Support’ link above/below and ‘Submit a Ticket’ for assistance.

Good luck.

i’ve tried that but the forum refuses what i try to put in there

Tried what? To contact the Tech CS Team? Or to post the very first part of the Crash Report details?

• Crash <—*
  Exception: c0000005
  Memory at address 00000000`00000000 could not be written
  App: Gw2-64.exe
  Pid: 15576
  Cmdline:
  BaseAddr: 00007FF63C440000
  ProgramId: 101
  Build: 79386
  Module: d3d9.dll
  When: 2017-07-22T17:22:18Z 2017-07-22T18:22:18+01:00
  Uptime: 0 days 0:00:10
  Flags: 0

The issue is d3d9.dll.

You can use Google to look up ways to fix that issue, or, again, contact the CS Team.

If you are using any 3rd party programs, or programs associated with your graphics card, disable or remove them.

Good luck.

Greeting again everyone,

So after a few hours i’ve decided to try to solve this problem and even though i’ve tried really hard to solve it i cannot find a way to solve my problem with the d3d9.dll file and i considering it’s the DX9 dll file i’ve checked other games to see if it was just with guild wars or not and have found out it’s just with GW2 and i cannot find a way to solve it.

All help is appreciated, WarStormrage

Here are some other posts about it:

https://www.google.com/search?q=guild+wars+2+forum+d3d9.dll&ie=utf-8&oe=utf-8#q=guild+wars+2+forum+d3d9.dll+site:forum-en.guildwars2.com

Are you using RivaTuner or SweetFX?

Here’s a thread you can try first: https://forum-en.gw2archive.eu/forum/support/bugs/Game-Crashing-upon-New-Update/first#post6589211

Good luck.

Inculpatus cedo.9234:

Here are some other posts about it:

https://www.google.com/search?q=guild+wars+2+forum+d3d9.dll&ie=utf-8&oe=utf-8#q=guild+wars+2+forum+d3d9.dll+site:forum-en.guildwars2.com

Are you using RivaTuner or SweetFX?

Here’s a thread you can try first: https://forum-en.gw2archive.eu/forum/support/bugs/Game-Crashing-upon-New-Update/first#post6589211

Good luck.

RivaTurner

Ok, asked about using 3rd party programs awhile back. Turn it off.

Good luck. =)

Inculpatus cedo.9234:

Ok, asked about using 3rd party programs awhile back. Turn it off.

Good luck. =)

Thank you from the bottom of my heart when you mentioned 3rd party software i never though about riviatuner because i’m just so used to it being there xD

I’m happy the problem is solved. =)

You can try updating your RivaTuner, and test it periodically. Seems to be an issue with Win10 and third-party programs (especially graphic card ones).