Game Freeze/Crash to Desktop

Game Freeze/Crash to Desktop

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Posted by: Zaron.1687

Zaron.1687

The game will freeze(mouse still moves but can’t alt/tab to desktop), or crash to desktop. Most often it will freeze. Never a BSOD. Temps never get above 60c. I have turned off all overclocking assist things ATI puts in thier control program.
Specs
ASUS M5A97 AMD 9 Series AM3+ Motherboard
AMD FD8150FRGUBOX FX-8150 Processor – Eight Core, 8MB L3 Cache
8 GB Kingston Ram
HIS H777F1G2M Radeon HD 7770 Video Card – 1024MB, GDDR5, PCI-Express 3.0 (x16)
Windows 7 64 bit

I have no problems with any other games.

I have tried three sets of drivers
12.8
12.7 beta
the new 12.8_cap2

I tried lowering the graphics
I have tried running the repair
I am out of options.

I have included a dxdiag file.

The game is just unplayable as is.

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Game Freeze/Crash to Desktop

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Posted by: Zaron.1687

Zaron.1687

I now think i know what is causing it to freeze. The game crash wizard seem to be what is causing the freeze. The game crashes but never shuts down completely because of the crash wizard trying to work, however you can’t get to the crash wizard due to the game screen never closing/minimizing.

Game Freeze/Crash to Desktop

in Account & Technical Support

Posted by: Zaron.1687

Zaron.1687

This may help, the Arena file.

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Game Freeze/Crash to Desktop

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Posted by: Zaron.1687

Zaron.1687

Well, thanks for nothing guild wars 2 team!! I guess I’ll figure it out on my own or just not play the game.

Game Freeze/Crash to Desktop

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Posted by: Zaron.1687

Zaron.1687

For the fun of it, I ran memtest for 7 hours last night. No memory errors. Can’t be hardware.

Game Freeze/Crash to Desktop

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Posted by: Tjynde.1604

Tjynde.1604

ATM, Crashes is a very common problem for a lot of people. Crashes, Black screen, BSOD etc etc. is the most typical thing for GW2 right now. Did you try changing the Anti-Aliasing the GW2 team postet on the forum? :
https://forum-en.gw2archive.eu/forum/support/tech/Black-Screen-Issue-AMD-ATI/first#post3963

If you did that, try disabling “Character Animation” and “High res textures” ingame.

Best regards
Tjynde

Game Freeze/Crash to Desktop

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Posted by: Zaron.1687

Zaron.1687

I already have AA set to “let application decide”. i will try the other two and post the results later.

Game Freeze/Crash to Desktop

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Posted by: Zaron.1687

Zaron.1687

Thanks for the suggestions Tjynde.

Game Freeze/Crash to Desktop

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Posted by: Grammarye.3064

Grammarye.3064

Assertion: *bucket == block
File: ..\..\..\Core\Platform\Common\MemAllocatorTLSF.cpp(318)

That from your log sounds suspiciously like either a memory problem or running out of memory. With 8GB of physical RAM, I find this remarkable, and none of the numbers in the log suggest you were running low.

However, that log shows a lot of access violation crashes as well, which is more like a typical crash. The addresses it’s failing to write to are pretty consistent too, and not the usual NULL dereference. Intriguing, but without any other information, not much to go on.

If you haven’t pressed Call Target at least once today, please go press it now.

(edited by Grammarye.3064)

Game Freeze/Crash to Desktop

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Posted by: Zaron.1687

Zaron.1687

“Assertion: *bucket == block
File: ..\..\..\Core\Platform\Common\MemAllocatorTLSF.cpp(318)

That from your log sounds suspiciously like either a memory problem or running out of memory. With 8GB of physical RAM, I find this remarkable."

I know right? I ran memtest for 7 hours last night, and no errors. It might be the way the game handles memory, don’t you think?

Game Freeze/Crash to Desktop

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Posted by: Zaron.1687

Zaron.1687

Ok, I made the Texture and Animation changes. I lowered both. The game has run stable for almost 3 hours. No crash. I’ll test it more later.

Game Freeze/Crash to Desktop

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Posted by: Dart Power.9412

Dart Power.9412

Can it be a problem with memory on videocard? Are you playing other GPU demanding games with big textures?

Game Freeze/Crash to Desktop

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Posted by: Zaron.1687

Zaron.1687

I play SWTOR at max graphics. I get about 70-90 FPS on it. Never any problems.