Game Freezes since 11/15 Lost Shores release
Game Freezes since 11/15 Lost Shores release
in Account & Technical Support
Posted by: Ashley Segovia.8276
Technical Support
Hi Paximus – I’m not seeing anything in the crash report that would explain why you’re experiencing this issue, and so I’d like to collect a Game Advisor report so I can look into why you might be experiencing this crash. You can download the Game Advisor application at the link below:
http://us.ncsoft.com/gameadvisor/
Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”
Game Freezes since 11/15 Lost Shores release
in Account & Technical Support
Posted by: LoreChief.8391
Pax, can attach a copy of your dxdiag here? (Start → Run → dxdiag → Save All Information).
Hi Ashely, LoreChief,
Ashley – I created a support ticket and I’ve attached the gameadvisor report to the ticket. The Ticket # is 121213-001627.
LoreChief – Attached is the dxdiag results as requested.
Thank you both for your help here.
Attachments:
Can i add myself to this thread ? I am suffering from the freezes as well. Worked well before the updates.
Apparently, the freeze doesn’t happen when i’m running the client in windowed mode. Any ideas ?
Attachments:
(edited by Clyne.9038)