Game Just Crashes, Can't Even Open Client Now

Game Just Crashes, Can't Even Open Client Now

in Account & Technical Support

Posted by: Dewrah.7689

Dewrah.7689

I found a Post last night that had my very same issue, but it seems it’s been buried beneath others who are starting to have a similar issue as me. Here’s what I posted on that topic before -
It started last Saturday and the game would just freeze up mid gameplay and then seem to fix itself after a half hour of freezing for a minute then resuming for another.
Then earlier today I had trouble getting into the game. The character select screen was all black except for the charcter panes and the names/locations/levels etc on the left. Loading into the zones took forever too, like 5+ minutes. After a half hour of gameplay my client froze and crashed. Once that happened though I had to leave for classes so I didn’t really care at the time.
Then the patch came out, I got back and tried to log in, had the exact same difficulties except this time on the loading screen into the zones I would crash. Then eventually my client would crash on the character selection screen. Then finally my client would crash as I would try to log in.
I eventually decided to do a client repair, however the client crashed a few thousand files into the repair (did this several times). So I just uninstalled the entire game. As I was reinstalling it, I only would get between 50 and 100 MB into the installation and the client would crash.
Notes-
-I got that same line of text in my log.
-Ever since I uninstalled GW2 my explorer is running slower when trying to open files.
-I did run a few virus checks in between uninstalling and installing GW2
-My Computer isn’t exactly crap either, a week ago I could run GW2 at full with no problems.
-The Attatchment is from the original post when I was trying to install

UPDATE
I woke up this morning for classes, and thought I’d try to install. Now when I try to open the guild wars client, it freezes as soon as the window comes up with now crash window.

Attachments:

#MagSwag — GW Forever [CTH]
Ranger — Engi — Ele — Guard

Game Just Crashes, Can't Even Open Client Now

in Account & Technical Support

Posted by: crazy.9083

crazy.9083

This error Error: Fatal disk-error (1117) on write points to an issue with your HDD. I see gw2 is on an ‘F’ drive on your pc. If you have multiple drives, I would install the game on a different one. Then I would run a scan disk on F and see what it comes up with.

Game Just Crashes, Can't Even Open Client Now

in Account & Technical Support

Posted by: Dewrah.7689

Dewrah.7689

I’ll check it out later when I get home from class.

Currently I run gw2 off a 2TB hard drive, but I do have a 64 GB solid state drive I could put it on. What could be wrong with my HDD if gw2 is the only program that crashes on it?

#MagSwag — GW Forever [CTH]
Ranger — Engi — Ele — Guard

Game Just Crashes, Can't Even Open Client Now

in Account & Technical Support

Posted by: dash.1952

dash.1952

I’ll check it out later when I get home from class.

Currently I run gw2 off a 2TB hard drive, but I do have a 64 GB solid state drive I could put it on. What could be wrong with my HDD if gw2 is the only program that crashes on it?

That’s a good question. The same thing happened to me after the last patch. From what I understand, some files got corrupted. Best thing to do is to send a ticket to Guild Wars, and let them help you. I’m currently in the midst of re-installing the entire game after wiping everything, as it kept freezing up on me.

Game Just Crashes, Can't Even Open Client Now

in Account & Technical Support

Posted by: iTzChaOs.2034

iTzChaOs.2034

This error Error: Fatal disk-error (1117)
Is driving me crazy, any ideas?

200k WvW kills
Champion Illusionist Paragon Magus Genius Shadow Ritualist

Game Just Crashes, Can't Even Open Client Now

in Account & Technical Support

Posted by: legobottom.7456

legobottom.7456

I’m having a similar problem. Every time I log in and select a character, my first click on the client makes the error report window come up with this error log:

  • Error Logs <—*
    VerifyAccess failed or denied access with 0×80070716 – 1
    OnRecvRedirectQueueStatus: 1
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Texture missing mip chain: 0×066f6c
    Model ‘0×082243’: Failed to resolve AimIK bone indices.
    Disk read failed with error 8 (incomplete): file ‘C:\Program Files\Guild Wars 2\Gw2.dat’
    Disk read failed (8): file ‘C:\Program Files\Guild Wars 2\Gw2.dat’
  • DirectX Device Info <—*
    VendorId = 0×1002
    DeviceId = 0×9490
    Version = 8.17.0010.1129
    Description = ATI Radeon HD 4600 Series
    Compat = 0×00000000
    VidMem = 1912 MB

Not sure what I should be doing, any advice?