Guild Wars 2

Sigh where to begin?

Okay I’ll try to explain my problem….

I have had this game since the headstart and have been playing everyday since then. Usually it is common thing for me to run the “-repair” thing on a daily basis due to being kicked out of the game for whatever reason. This I got used to and has pretty much been a constant thing as I said every day. I think maybe once, one day I went a whole day without having to go through with that drama…

Okay now to the problem I have now and to the point. Yesterday I was playing for a small bit when I got the typical kick out and the game advising me to run the repair option. So I selected yes and prepared to wait for the usual 12-15 mins for the process to go through as it usualy does.

However this time I got a failed download message and so I tried again and this time I was paying more attention as it went through the process. I noticed that is starts the usual scan (of the typical 218k files) but when it hits exactly 1159 files to go it hangs and sits there for 30 seconds before I get a failed message. Similar to this in part of the text “Memory at address 00000000 could not be read”.

So my question is – Is there a problem with your download scanner/repair system or am I going to be told it is at my end all of a sudden?

I have been looking around the forums and have seen other people with similar problems thus I am posting this here to maybe shed some new light on the subject and that it may not be at their ends.

Having said that I have tried some of the solutions the Anet people have been offering to other people and nothing seems to fix this for me.

Some more information that I should give too is that if I ignore the repair choice on game start up I can log in and play but the game does not stay stable for as long as it normally does before kicking me out again. Also yesterday when this first started I was noticing that every time I chose the ignore option the game would then download files that I suppose I was needing. It did this a few times and I have noticed in the past this seems to be a typical thing if they are updating the game with a new build at that exact time.

I have also noticed in the past and had problems with logging into the “support” part of the website when they were either updating or blocking certain features such as resetting passwords etc. At the present time I am having this problem as well. I can’t log into the support area and am getting the message:

“The username or password you entered is incorrect or your account has been disabled.”

I know the name/password are both correct as I have tried them a few times and they are exactly the same as here for the forums and the same as it is to log into the game. I know my account has not been disabled because I am posting here obviously and as I say I can log in and play the game……

So I am really confused what is going on here….

Please help, I have more information that I could post as to what I have done to try and fix these problems but I won’t add to this long wall of text at this time that informatin because I think I have said enough already lol. Also because I am sure it is a problem with the downloader…..

Oh yay I have an update…..

Now if I try the ignore option for the repair it starts to download files again before giving me the chance to log in. If I try to log in I get the auto kick out and told to do repair……..which I know is a waste of time trying.

So I am assuming that they are updating the game (adding a new build, whatever you want to call it) again…..sigh, guess I may have to try again tomorrow as this is just going to be a ruthless cycle. Open game, hit ignore repair, game downloads files, hit play, kick out “please use repair”, ignore, game downloads more files……

When will it all end?

Can you attach your dxdiag or game advisor report? Was wondering why you’re getting the -repair issue on a regular basis. Did you disable UAC? run gw2 as admin?

I am always running under admin it’s actually the only account I have on this computer since I am the only one that uses it. Sorry what did I disable what now?

The UAC? it’s usually the one that pop up on Win Vista/7/8 telling you to run this program etc. Sometimes it cause program errors and such. I usually turn it off since I know what I’m installing and running on my PC. Anyway can you attach your dxdiag or game advisor?

Hmm nope I didn’t disable that if it’s the one that pops up everytime I try to add a new program etc and sometimes even when I open a program, that get’s annoying sometimes…maybe that is the problem.

I’ll try and add the log if you can tell me how to lol, I know pasting a log message here wont work. :P

Game advisor https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957

Click on More posting & Formating option and Click attach file then attach both dxdiag or the game advisor text files.

I have turned off the UAC for now to see if that will improve things. Finally I have gone through the loops to get into the game and play it again however I guess I still can’t run the “repair” thing yet.

As for the dxdiag thing I have run that and looked over the information. For now I am trying to enjoy the game again while I can before I’m kicked out again. I don’t know if that info will help with the current issue of not being able to run the repair thing and for now I wont post it here since it does contain personal details such as isp addy etc. I’m too paranoid with that kind of stuff for any old person being able to see it. :P

Thanks for trying to help Alpha, do you have any idea if the UAC thing has been causing probs with people in regards to this game specifically?

No prob. Just post back if you encounter any errors you can delete those info if you want just need some specs and such. Wife plays on a PC with UAC on so far no issue.