Q:
Game Won't Load
Just so you guys know, I’ve checked the sticky’s so I know none of those black screen problems are my issue. My laptop software is up to date too.
Technical Support
Hi Hyacithe,
What specs are you working with? Specifically, CPU, GPU, RAM, and OS version?
In addition to this, I would like for you to delete the Guild Wars 2 folder located within your Users library folder. You can do this by following the instructions below:
1 Click on the “Finder” icon located in your dock or the desktop of your computer to make “Finder” the active program in the Finder menu bar.
2 Hold down the “Option” key on your keyboard while clicking “Go” in the Finder menu bar. A dropdown will appear.
3 While still holding down the “Option” key, click on “Library” in the “Go” dropdown.
4 Once in the Library folder click on Application Support > Guild Wars 2
5 Move the entire Guild Wars 2 folder to the trash and then empty the trash.
The next time you launch Guild Wars 2 it will create a new version of the folder that you deleted.
Hope this helps!
I’m running on OS X 10.8.5
2.3 GHz Intel Core i7
NVIDIA GeForce GT 650M 512 MB
4 GB 1600 MHz DDR3
I’ve never had a problem running it before. HOWEVER. There was no folder labeled guild wars for me to delete in my library folder. Perhaps that’s part of the issue? When I launch the program it doesn’t make a folder though either. Should I make one and try to launch again?
I updated to OS X 10.9.2 and the blue screen flash thing stopped, making it just open to a black screen with a cursor.