Guild Wars 2

Everytime, without fail, it seems, you guys at anet bring out a patch that messes up communication between the game and my graphics drivers leading to game freezes, black screens and critical errors. Its getting old, i would feel sorry for the person who has to read my error report i just sent to you, after my latest crash, but i think my rage is justified.

Only with guildwars 2 do i have this issue. I can run any game, from pong,as an example, to the latest graphic intense game without a problem. No crashes, no black screens, no critical errors. Everytime you “play”, i say play because it doesnt seem like theres any real thought put into it, around with the game code you mess up my drivers. Nvidia is one of, if not the, largest companies for graphics cards out there, why am i having a problem? Arnt you taking things into account like this?

Not to mention, Nvidia recently dropped a driver that worked, worked around your terrible coding, but now its broken again. Seems like ill just have to wait for them to fix your mistakes…again.

You seem to be mistaken, as to the function of a driver.

What version of the Nvidia drivers do you run, what card do you run, me and my friends who run Nvidia are all running the 331.58 series drivers and none of us have experienced any issues before or after the update,

Does the game crash with an error etc etc.

If by “critical” error, you are referring to a Blue Screen of Death (BSOD); it’s your hardware or windows operating system.

The operating system protects the drivers from applications and through the Hardware Abstraction Layer protects the hardware. An application cannot cause a BSOD unless a problem exists somewhere with the driver or hardware.

I would do a clean install of the nVidia drivers (Choose “custom” install and checkmark clean install option.)

I would also run a Window’s file verify: http://pcsupport.about.com/od/toolsofthetrade/ht/sfc-scannow.htm

Your claim that EVERY update messes up YOUR graphics seems to indicate a problem on your system as THOUSANDS of users are NOT seeing these issues with Nvida hardware or drivers.

I haven’t changed my drivers in months and have seen NO issues with ANY GW2 updates since it was released. Your assumption that this is fully an ANet coding problem is simply without merit. Note that I HAVE had BSODs and lock ups but I quickly traced the problem to a bad memory module….hardware DOES fail occasionally.

That being said, suggestions above have been given and there are plenty of people here that would gladly assist you in locating the actual problem if you would be open minded enough to search for them and not jump to an incorrect conclusion about who is to blame (and demand someone at Anet fix something that isn’t broken).

Just to head off your "I’ve seen other posts about similar problems’, reply, that just proves that your particular problem is not singular and could certainly be present on other systems with similar hardware or software issues. If EVERYONE with Nvida cards were making the same claims you were, then a systemic issue with Anet’s code would certainly be at the top of the list (but that is NOT the case).

Hardware is all fine and checks out. This discussion is over.

Ashley Segovia.8276:

Hi Sororita – I’m afraid there’s simply not enough information here to go off of in order to say this is an issue with the game coding an Nvidia drivers.

We would absolutely love to look into this issue and help you out but I’d prefer for you to contact us directly so we can gather more information.

https://guildwars2.zendesk.com/anonymous_requests/new

Tried that but your system is down, tried redirecting to the site i was told, pw doesnt work there, been waiting over 5 hours for new password…

Sororita.3465:

Ashley Segovia.8276:

Hi Sororita – I’m afraid there’s simply not enough information here to go off of in order to say this is an issue with the game coding an Nvidia drivers.

We would absolutely love to look into this issue and help you out but I’d prefer for you to contact us directly so we can gather more information.

https://guildwars2.zendesk.com/anonymous_requests/new

Tried that but your system is down, tried redirecting to the site i was told, pw doesnt work there, been waiting over 5 hours for new password…

It doesn’t use a password. The old system did, and you had to register for a separate account; if you didn’t setup an account you wouldn’t get a password email.