Game crash before the login screen

Game crash before the login screen

in Account & Technical Support

Posted by: Cecilie Spitzweg.2180

Cecilie Spitzweg.2180

Hello,

Since last week, I can’t play the game because it crashes before the login screen ("Downloading 0KB (0KB/sec)).

I have repair gw2 (with the -repair switch), updated my graphic card drivers but without any success. Either the 64bit or 32bit version crashes.

I don’t use any crapware like adware, avast, ccleaner, …

What can I do to diagnose the issue ?

It’s a bit annoying since I need to reset the computer to do something after that (restarting the computer normally doesn’t work because it’s stay on ‘the restarting..’. screen)