Game crash on Play button click

Game crash on Play button click

in Account & Technical Support

Posted by: Wensy.1236

Wensy.1236

Hey there,

when want to play gw2 I log in and click play button.. than i got black screen and game crash:

—> Crash <—
Exception: c0000005
Memory at address 00000000 could not be read
App: Gw2.exe
Pid: 3032
Cmdline:
BaseAddr: 001E0000
ProgramId: 101
Build: 45737
When: 2015-02-28T18:02:46Z 2015-02-28T19:02:46+01:00
Uptime: 0 days 0:00:22
Flags: 0

I tried gw2 repair but game after repair still crashes.
Any idea how to fix this?
Thanks