Game crashes a lot (10x/day avg)

Game crashes a lot (10x/day avg)

in Account & Technical Support

Posted by: iQuin.8739

iQuin.8739

My game has been crashing like a mad men last couple of weeks. i have repaired it several times with no succes.
Maybe there is somone out there that can help me, that’d be great!

This is the log file:

—> Crash <—
Assertion: A file was corrupted in the archive. Please run once with ‘-repair’!
File: ..\..\..\Game\Main\MainCli.cpp(589)
App: Gw2.exe
Pid: 5752
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 18958
When: 2013-05-31T21:18:44Z 2013-05-31T23:18:44+02:00
Uptime: 0 days 0:00:30
Flags: 0

—> System <—
Name: *******-PC
IpAddr: 192.168.0.120
Processors: 6 [AuthenticAMD:15:1:2]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 13066MB/16329MB 80%
Paged: 25146MB/29702MB 84%
Virtual: 2446MB/ 4095MB 59%
Load: 19%
CommitTotal: 4555MB
CommitLimit: 29702MB
CommitPeak: 7928MB
SystemCache: 13134MB
HandleCount: 29032
ProcessCount: 76
ThreadCount: 1040

—> Process Memory <—
Private: 1372MB
WorkingSet: 815MB
PeakWorkingSet: 815MB
PageFaults: 431224

Desktop: W7 Ult(64b) / MSI Z97s sli krait edition / i74790 ~4.0GHz /
16GB RAM / ASUS GTX 970 / 240GB SSD / WD 1TB

Game crashes a lot (10x/day avg)

in Account & Technical Support

Posted by: Luthan.5236

Luthan.5236

I have exactly the same problem. Since today…
Have not played that much yesterday but I think it has to be of some patch/update yesterday. I did not change anything at my computer and it worked fine until now.

I did not run it with “-repair” but I let it check the files after I started again(it asked because it remembered the client crashed and wanted to check files)… did this 2 or 3 times and still the same problem.

Same .cpp file.
MainCli.cpp

In WvW area(shortly after joining) and after returning from the WvW Jumping Puzzle to LA it crashed. The sPvP worked fine… played 3 matches today without crash.

Game crashes a lot (10x/day avg)

in Account & Technical Support

Posted by: cableknit.1468

cableknit.1468

Was unable to play gw2 for two weeks since i got this error. I must have repaired the game more than 50 times. Downloaded a fresh version still getting error.

I recommend using memtest 86+ to test your ram though. Unlike my case, your RAM can be damaged and changing can solve the issue.

Game crashes a lot (10x/day avg)

in Account & Technical Support

Posted by: Burnfall.9573

Burnfall.9573

Within the past 3 hours, system crashed 9Xtimes.

Forget about the ‘repair’ theatric, it’son Arenenet server end.

Party Members in WvW had crashed 8-17 xtimes within 3 hours.

It’s irritating and unjust; either they merge servers or open new servers, the best case solution is for them to give the game problems to other company/devs who clearly have a clue to how to fix it.

This is 1 problem that existed since the game release and still unto this day, no Fix.

Every so called fix; are “Temporary”.

Pretty much that’s their solution.

Advocate of Justice, Liberty and Truth

Game crashes a lot (10x/day avg)

in Account & Technical Support

Posted by: Luthan.5236

Luthan.5236

No I don’t think memtest will help. I think there would be another error message if it was related to RAM.

I just got another crash. Can’t even get to the zerg in WvW. Every time I join WvW…

This time another .cpp file. I’m also running a 64 bit OS.

  • Crash <—*
    Assertion: (m_dims.x == highResDims.x >> 1) && (m_dims.y == highResDims.y >> 1)
    File: ..\..\..\Engine\Gr\Dx9\Dx9Tex.cpp(1154)
    App: Gw2.exe
    Pid: 11760
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 18997
    When: 2013-06-01T19:08:20Z 2013-06-01T21:08:20+02:00
    Uptime: 0 days 5:30:36
    Flags: 0
  • System <—*
    Name: *
    IpAddr: *

    Processors: 2 [GenuineIntel:6:7:10]
    OSVersion: Windows 6.1 (64 bit)
  • System Memory <—*
    Physical: 1019MB/ 4094MB 24%
    Paged: 3708MB/ 8187MB 45%
    Virtual: 44MB/ 4095MB 1%
    Load: 75%
    CommitTotal: 4478MB
    CommitLimit: 8187MB
    CommitPeak: 5802MB
    SystemCache: 1341MB
    HandleCount: 27399
    ProcessCount: 65
    ThreadCount: 946
  • Process Memory <—*
    Private: 1518MB
    WorkingSet: 1321MB
    PeakWorkingSet: 1761MB
    PageFaults: 1891817
  • Game Context <—*
    MapId: 38
    Flags: 0×241
    ElapsedTime: 00:03:31
  • World State <—*
    <WorldState BufferCapacity="89703232" BufferUsed="61239214" DrawCalls="950" Fps="16" EffectLights="0" Lights="46" Materials="340" Particles="2327" Submodels="950" TextureLoadsPending="1" TextureMemory="1071018652" Triangles="490726" VerticesSoftwareTransformed="0" VideoMemoryTotal="192398536" CameraPos="-10920, 17429, -655.198" CameraFwd="0.653826, 0.748647, 0.109727" MapName="wZY+N.bI/8t" MapNamespace="Wq5GJ" MapSector="IJwR+.gI9tC" MapType="WorldPvp" MapFloor="3" MapId="38" MapTimeOfDay="1.000000" PlayerFacing="0.653826, 0.748647, 0.109727" PlayerPos="-10527.8, 17878.2, -536.893" PlayerVelocity="137.988, 157.91, -10.1563" />

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

  • ClientContextThreadProc Thread 0×31b4 <—*
  • Error Logs <—*
    Missing anim or fallbacks: teamcupdown
    Model ‘0×00ed79’: Missing anim or fallbacks: teamcupdown
    Model ‘0×00ed79’: Missing anim or fallbacks: teamcupdown
    Texture missing mip chain: 0×0265ff
    Texture missing mip chain: 0×026605
    Texture missing mip chain: 0×026606
    Texture missing mip chain: 0×026602
    Texture missing mip chain: 0×026604
    Texture missing mip chain: 0×026603
    Texture missing mip chain: 0×026601
    Texture missing mip chain: 0×026600
    Model ‘0×0070a3’: Missing anim or fallbacks: ggtidlerunf
    Model ‘0×005e31’: UnlinkModel called on CModel without LinkComponent
    Model ‘0×0036a5’: UnlinkModel called on CModel without LinkComponent
    Model ‘0×0059a8’: UnlinkModel called on CModel without LinkComponent
    Model ‘0×0036a5’: Missing anim or fallbacks: ugtidlerunf
    Model ‘0×006a14’: UnlinkModel called on CModel without LinkComponent
    Model ‘0×0036a5’: Missing anim or fallbacks: ugtrunfidl
    Model ‘0×00370b’: Missing anim or fallbacks: ugtrunfidl
    Model ‘0×0112b7’: Could not find track group anim “zeropose” Defaulting to track group 0
    Model ‘0×00ed79’: Missing anim or fallbacks: teamcupdown
    Model ‘0×00ed79’: Missing anim or fallbacks: teambupdown
    Model ‘0×082239’: Missing anim or fallbacks: qgipickup
    Model ‘0×08223a’: Missing anim or fallbacks: qgipickup
    Model ‘0×080b24’: Missing anim or fallbacks: qgipickup
    Model ‘0×082243’: Missing anim or fallbacks: qgipickup
    Model ‘0×006138’: UnlinkModel called on CModel without LinkComponent
    Model ‘0×005e8d’: UnlinkModel called on CModel without LinkComponent
    Model ‘0×0036a5’: Missing anim or fallbacks: ugtidlerunf
    Model ‘0×0064bb’: Missing anim or fallbacks: ugtalrtrunf
    Model ‘0×0036a5’: Missing anim or fallbacks: ugtrunfidl
    Material ‘0×034fc5’ is missing textures.
    Material ‘0×034fc5’ is missing textures.
    Material ‘0×034fc5’ is missing textures.
    Material ‘0×034fc5’ is missing textures.
    Material ‘0×034fc5’ is missing textures.
    Model ‘0×0112b7’: Could not find track group anim “zeropose” Defaulting to track group 0
    Material ‘0×034fc5’ is missing textures.
  • DirectX Device Info <—*
    VendorId = 0×1002
    DeviceId = 0×9442
    Version = 8.17.0010.1125
    Description = ATI Radeon HD 4800 Series
    Compat = 0×00000000
    VidMem = 2808 MB

Removed some of the longer parts from the log. But I’m sending it now to ArenaNet cause it offers to send it. Did not send the last ones. The part “Error Logs” shows there are some errors in their .cpp file.

Game crashes a lot (10x/day avg)

in Account & Technical Support

Posted by: Striker.4780

Striker.4780

Still crashing with the above also

i5-3570K@4.7GHz | MSI Z77A-GD65 | 8GB G.Skill @ 2133MHz | GTX 780@1215/1558
27" IPS LED 2560×1440 | Intel 520 240GB SSD | CM HAF XB Case | XFX ProSeries 1250W PSU
SB X-Fi Titanium HD | Monoprice Cherry MX Black | Logitech G9x

Game crashes a lot (10x/day avg)

in Account & Technical Support

Posted by: iQuin.8739

iQuin.8739

Maybe one of the specialist from ArenaNet should read this topic and help everyone that has this problem..

Desktop: W7 Ult(64b) / MSI Z97s sli krait edition / i74790 ~4.0GHz /
16GB RAM / ASUS GTX 970 / 240GB SSD / WD 1TB