Game crashes after pressing play

Game crashes after pressing play

in Account & Technical Support

Posted by: Miskar.6723

Miskar.6723

I’ve had this issue for about 2-3 weeks where my game just freezes after I press play. I’ve done repairing twice and running the game as an administrator but this issue hasn’t gone away. I’m able to get on after restarting the game 4-20 times and everything works fine once I’m in.

Anyone else experienced this? Is there a bug in the patcher? Could some softwares (chrome, skype, etc) I run at the same time cause this?

Would be nice to hear something official about this.

Game crashes after pressing play

in Account & Technical Support

Posted by: Ilithis Mithilander.3265

Ilithis Mithilander.3265

Yeah, there are programs that when launching the game cause it to crash immediately. I recommend running the game by itself without anything else running. I would also recommend grabbing the latest graphics drivers for your system.

Primary Guild: Testing Eternity [TE]
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]

Game crashes after pressing play

in Account & Technical Support

Posted by: Miskar.6723

Miskar.6723

Still waiting for some official word on this.

(edited by Miskar.6723)

Game crashes after pressing play

in Account & Technical Support

Posted by: Ilithis Mithilander.3265

Ilithis Mithilander.3265

It’s doubtful you’ll get official word on this from a thread, submit a support ticket and you’ll likely get your ArenaNet support you desire. The threads are mainly for the community (unofficial) to help you.

Primary Guild: Testing Eternity [TE]
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]

Game crashes after pressing play

in Account & Technical Support

Posted by: Spacebatsy.6237

Spacebatsy.6237

Hello
I had this problem for a while. I’m not entirely sure how it got solved, cause I used a lot of different methods. BUT I suspect some of the problem came from the program AMD Catalyst. If you use this, try uninstall it. Otherwise I’m recommend running it through a clean boot, that’s what made the most difference. Good luck

Game crashes after pressing play

in Account & Technical Support

Posted by: darksome.1697

darksome.1697

I’ve experienced the same thing here lately. Started maybe 3 weeks ago, and it’s still the same. I’m not sure if the game will start or not when I press play. Usually I have to reboot the computer and try again, and most of the time it works the second time. I don’t run anything at the same time as the game. The game just started doing this one day, and it’s been like it since.

Game crashes after pressing play

in Account & Technical Support

Posted by: Miskar.6723

Miskar.6723

Is there any official word or fix about this? It’s been doing the same thing for 9 months. It does let me in eventually but it’s rather bothersome and annoying to restart the game 100 times and hope to get lucky.