Game crashes immediately after hitting play

Game crashes immediately after hitting play

in Account & Technical Support

Posted by: Othayuni.7369

Othayuni.7369

I’ve seen other people having this problem. It started doing this about four days ago. After opening the downloader and clicking play, the window pops up for a split second and then disappears. The GW2 icon is still on the taskbar but does not respond to being clicked and the client cannot be opened back up.
I have tried reinstalling GW2 and my graphics card drivers, and repairing the client, running as admin, and so on. As I am unable to resume play until this issue is resolved, I’d love to know if there’s any solution for this.

Game crashes immediately after hitting play

in Account & Technical Support

Posted by: cufta.7309

cufta.7309

Try this…i worked for me at least.
Go to my documents, gw2 folder then there delete Local.dat file.After this go to your gw2 folder and delete gw2.tmp and gw2.exe.Download the client from your account put it in your gw2 folder and rename it to gw2.exe.After this it should download just the lastest files (about 10mb i think) and try to run the game.I hope it works.Btw try at least 2-3 times if not cause in my case didn’t work first time as well.

Game crashes immediately after hitting play

in Account & Technical Support

Posted by: Othayuni.7369

Othayuni.7369

Trying that now. I’ll let you know how it goes! Thanks for trying to help no matter what happens.

Game crashes immediately after hitting play

in Account & Technical Support

Posted by: Othayuni.7369

Othayuni.7369

IT WORKED THANK YOU!

Game crashes immediately after hitting play

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Nice, awesome to see a fix so quickly!

As a heads up, I don’t know anything about your system, but I found this post recently about a similar issue:

“Hey Guys,
I had a similar issue with crashing after hitting the play button. Like you, nothing appeared to have changed however the problem was tracked down to a program used with AMD radeon graphics cards called ASUS GamerOSD. Uninstalling this program fixes the problem.”

Maybe if anyone else has the issue and that first suggestion doesn’t work, maybe they have this problem.

Game crashes immediately after hitting play

in Account & Technical Support

Posted by: Moderator.6025

Moderator.6025

As the problem seems to have been fixed, we proceed to close the thread.
Thanks!