Game crashes or freezes

Game crashes or freezes

in Account & Technical Support

Posted by: aerO.5361

aerO.5361

Hi. I really need a help. Iam a boomerang player and i’ve stoped playing GW2 a couple of months ago due to problem that i want to talk about.
The game freezies or is crashing to desktop after teleporting to places while playing for about 40 – 60 min in large populated areas like LA or WvW.
I thought this error wont happen again and it will be solved by updates.
Sadly, this issue still repeats and it frustrating me like a hell.
I really like this game, but this error turns me to quit playing this game…
I hope someone can help me…

PS. I’ve got the latest drivers for my twinfroz MSI geforce 560GTX.
Cpu – amd BE 965, 4 GB ram

Game crashes or freezes

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi aerO – I’m glad you’re seeking out help before quitting! It’s really hard to kind of condense every crash issue as being the same thing, so we’d need to collect some more info from you in regards to the crash. As I’ve already requested of a couple of others reporting crashes, I’d like to get the client crash log from you.

If you are experiencing crashes that are prompting you to send a report to ArenaNet:

1. Hold down the Windows button on the keyboard and hit the R key.
2. Paste in the following line and then click OK.

C:\Users\%username%\AppData\Roaming\Guild Wars 2

You can then attach the report to the thread by clicking “More posting & formatting options…”

Look forward to hearing back from you!

Game crashes or freezes

in Account & Technical Support

Posted by: Spinkta.1957

Spinkta.1957

Hi

I too have been having simmilar crashing/game freezing problems.

Have been playing since the Beta with (other than the ‘usual’ odd crash here & there until the Tequatl Rising content update.

Since then I can’t go into heavily populated areas and eve if I stay in PVE areas, then after 30-60mins I run into problems.

In either case, the game will suddenly crash to desktop prompting the ‘send ANet crash error report’ box to pop up and I allow it to send a report. Or some of either the npc or player character models will turn into solid colours – bright green/blue – but retain the model outline. Then screens like the Trading Post with just display a checker board patterne with the above bright colours. Then shortly after the game will freeze and so I have to re-start my PC as ctrl-alt-del etc wont work.

Until recently my graphics card was a 2yr old ATI card with last drivers being made for it in 2012 and so on the 11th Oct this yr, I thought I’d upgrade to a new card to see if that would sold the problems but no change.

I’m not very computer savy :$ but hope this ino helps:

AMD Radeon HD 7900 Series
Driver Date 8/30/2013
Driver Version 13.152.0.0

Processor Intel® Core™2 Quad CPU
32-Bit Operating System

And have atatched the last crash log dated 17th Oct.

Many thanks in advance

Spinkta

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