Guild Wars 2

I’m coming here out of desperation. I’ve exhausted google. I’ve found other people with the exact same issue as me, but there’s never a stated resolution I’ve found. Let me explain what happens, then I’ve give my spec.

First off, the majority of the crashes happen when changing areas. The more frequently I change areas, the sooner the crash happens. If I went back and forth between Asura portals from lions arch to any city, I’d crash on the 3rd or 4th go around. However, it also happens outside of zone transitioning. Periodically, things will start to slow down, and I’ll notice color issues. The map will show two blocks of yellow and cyan, character abilities will change colors (like a fire shield will become a haze of flickering yellow). In the end, I really think it’s a video card issue, but the thing is I have a pretty good video card, and worse yet, this never happened in the BWE. I’m updated on drivers, and everything is fine there.

Here is my spec:
GForce GTX 550 Ti
3 gb of Ram
Intel Xeon CPU 5150 @ 2.66GHz (4CPUs), ~2.7GHz
Windows 7 Ultimate
5+ gigs left on a 130 gig SSD

If you guys know anything, I would be super thankful for help

Ive got something of the same issue, had a ticket with them and they wanted me to do some fresh driver install, which i did, which fixed nothing.

What i do know is that for the first week, week and a half, the game ran fine, i went from 1-80 no issues save the first day stuff. I have spent hours running around, killing things, loading areas, going from Dragon kill it Dragon kill. Then one night after a new build went in, i started crashing every 3rd or 4th transition, i crash 5-8 times a dragon fight, which by the time i crash 8 times the fight is over and i dont get credit. WvW is no chance, if i get near a siege im crashed, taking this time to get myself geared up, get the skins i want, get all my ranger pets, explore the map so on so forth. Just hope the issue is resolved by the time im done/bored with the general PvE stuff, otherwise ill have to find something else to play.

I keep looking at my PC thinking its my issue, but then i remind myself, the game ran FINE a week ago, and ive changed nothing at all on my end with no indication that anything is not working, that means its anet side.

I got further comments in my ticket, the sum of which is its a work in progress, please stand by.
Here was the response;
“Thank you for the update. We really don’t mind if you go looking around, honest! And this post definitely may apply to your current issue. You may be getting out of memory errors due to your 32-bit operating system not using your memory efficiently. Your Windows Vista 32-bit version is bottlenecking you and causing the game to crash or shut down.

ArenaNet knows of this issue and will be looking into it. Please keep an eye on the official forums (https://forum-en.gw2archive.eu/forum/support/tech). Updates regarding these type of issues will be posted there as soon as they become available."

Im guessing its an issue with memory, as i have 4gb and i see you have 3gb, and an obvious answer would be to just shove more memory in there and you might not have the issue. This is not an option for me on a 32 bit system, and i cant be bothered to upgrade to a 64 bit and go buy more Ram, the OS + Ram would likely be 200$ give or take.. ill just wait and hope they get the issue sorted on their end, rather then putting the band aid on it on my end.

Setting your FPS ingame 60/30? or some other suggested to downclock your GPU?

I have the same issue.

Using a 260 GTX, I’ve tried the most recent(non-beta) drivers, as well as all beta driver versions since, to no avail.

Q9550 OCed to 4 GHz
4 GB DDR2 RAM
128GB SSD with 40 GB remaining, plus 2 TB traditional HDD storage space

It’s a bit of a complicated build, but I’ve tried running off the SSD as well as one of the HDD. Since other people have the same issue, I’m assuming it’s not an issue with corrupted SSD files(which has happened in the past, very infrequently).

My graphics card is well ventilated, and never runs into its ‘hot’ zone. I have graphics on the lowest settings, forcing windowed mode and 60 fps.

I’m coming to the same conclusion as Xenos. It’s a memory issue, and for whatever reason GW2 doesn’t like the 32 bit system with only 4 GB of RAM, even though the min spec suggests something like 2GB is ok. I technically have 8 GB of RAM in my computer, and I used to run Vista 64-bit, but now I’m on 32 bit Windows 7 so I don’t see all of it anymore.

GW2 is the only thing that gives my computer trouble(as far as crashing, I know I need a new graphics card to get the best of DX11, but I also need DDR3 memory, which means a new mobo, and I don’t need a new processor, but I’ll be forced to get one…essentially any upgrade for me is a whole new computer). The Q9550 I have is never put through its paces. Its been stable at 4 GHz since it came out, which was several years ago.

Yeah, I think its memory. Maybe a 64 bit system with all 8 GB would help. It could be the SSD, but I’m placing that around ~10% probability.

**Edit: I just noticed nVidia has a new official driver out, 306.23. Some people have mentioned success with these new drivers. I’ll report back if they’re good.

rhunex.1357:

I have the same issue.

Using a 260 GTX, I’ve tried the most recent(non-beta) drivers, as well as all beta driver versions since, to no avail.

Q9550 OCed to 4 GHz
4 GB DDR2 RAM
128GB SSD with 40 GB remaining, plus 2 TB traditional HDD storage space

It’s a bit of a complicated build, but I’ve tried running off the SSD as well as one of the HDD. Since other people have the same issue, I’m assuming it’s not an issue with corrupted SSD files(which has happened in the past, very infrequently).

My graphics card is well ventilated, and never runs into its ‘hot’ zone. I have graphics on the lowest settings, forcing windowed mode and 60 fps.

I’m coming to the same conclusion as Xenos. It’s a memory issue, and for whatever reason GW2 doesn’t like the 32 bit system with only 4 GB of RAM, even though the min spec suggests something like 2GB is ok. I technically have 8 GB of RAM in my computer, and I used to run Vista 64-bit, but now I’m on 32 bit Windows 7 so I don’t see all of it anymore.

GW2 is the only thing that gives my computer trouble(as far as crashing, I know I need a new graphics card to get the best of DX11, but I also need DDR3 memory, which means a new mobo, and I don’t need a new processor, but I’ll be forced to get one…essentially any upgrade for me is a whole new computer). The Q9550 I have is never put through its paces. Its been stable at 4 GHz since it came out, which was several years ago.

Yeah, I think its memory. Maybe a 64 bit system with all 8 GB would help. It could be the SSD, but I’m placing that around ~10% probability.

If you can try afaik you can still use your Win 7 32bit key for Win7 64bit.

Pretty sure its just a matter of having some patience, give them some time to figure out what they messed up. Or if you cant wait throw some more ram in and call it done.

biggyphool.4831:

I’m coming here out of desperation. I’ve exhausted google. I’ve found other people with the exact same issue as me, but there’s never a stated resolution I’ve found. Let me explain what happens, then I’ve give my spec.

First off, the majority of the crashes happen when changing areas. The more frequently I change areas, the sooner the crash happens. If I went back and forth between Asura portals from lions arch to any city, I’d crash on the 3rd or 4th go around. However, it also happens outside of zone transitioning. Periodically, things will start to slow down, and I’ll notice color issues. The map will show two blocks of yellow and cyan, character abilities will change colors (like a fire shield will become a haze of flickering yellow). In the end, I really think it’s a video card issue, but the thing is I have a pretty good video card, and worse yet, this never happened in the BWE. I’m updated on drivers, and everything is fine there.

Here is my spec:
GForce GTX 550 Ti
3 gb of Ram
Intel Xeon CPU 5150 @ 2.66GHz (4CPUs), ~2.7GHz
Windows 7 Ultimate
5+ gigs left on a 130 gig SSD

If you guys know anything, I would be super thankful for help

It would be helpful if you posted your ArenaNet.log with the crash details. If it is an Out of Memory error (code dump beginning with ……M………), then your problem is the same as mine which I fixed with the following:

1. Ran Guild Wars 2 with the -repair switch (it ran okay and there was no indication that anything was fixed).

2. Changed my in game graphics texture setting from nothing-selected to Low.

I’m running 32 bit Vista with a GTX 260 card off an SSD. I suspect that the memory issue is with video memory (especially if 1024 MB or less) and not RAM.

—Dyn