Game doesn't even start.

Game doesn't even start.

in Account & Technical Support

Posted by: Mendradex.7413

Mendradex.7413

I really need your help guys. Can anyone solve my problem?

Game doesn't even start.

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Post your complete system specs and give us more details. Is this a brand new install? Has it run on this computer before? What actually happens when you open the game? Did it even install well?

We might be able to help if we have these details.

Game doesn't even start.

in Account & Technical Support

Posted by: Mendradex.7413

Mendradex.7413

Game was downloaded a bit long ago (2013-01-11 YYYY/MM/DD) and it worked perfectly. After finishing the story I took a break from GW2. And at the end of the last month I felt kinda nostalgic so I updated the game and played for few days. And today the game doesn’t even start (I mean not even launcher starts). My laptop specs are:
Intel core i5-2450
NVIDIA GeForce GT 630M, 2 GB VRAM
4 GB DDR3 Memory (I brought with 8 GB Ram)

Game doesn't even start.

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Have you tried running a repair? Are your vid card drivers up to date?

Is this a 32bit windows?

Game doesn't even start.

in Account & Technical Support

Posted by: Mendradex.7413

Mendradex.7413

I have 64bit Windows 7. I don’t know if my card is up to date, how can I know it? I feel stupid to ask a question: by meaning of repair you mean is there files in GW2 corrupted? Because I played yesterday and I can’t start the game now.

Game doesn't even start.

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

It’s possible.

To repair, create a new shortcut for gw2.exe, right click on this shortcut, go to properties. Find the target/path for the shortcut to use. Add " -repair" excluding the quotes but including the space so your new shortcut target will end like this:

…GW2.exe" -repair

Then click ok. Run the shortcut and let it do its thing.

For vid card drivers, try here:

http://www.geforce.com/drivers

Post back if that worked at all.

Game doesn't even start.

in Account & Technical Support

Posted by: Mendradex.7413

Mendradex.7413

Acually…It works! Thanks for your support.

Game doesn't even start.

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Oh! Yay! Hopefully something I did helped… If it was a fluke that it wasn’t working… Then hopefully it doesn’t happen again!

Post back if any further issues.