Game freezes randomly; Windows is ok?

Game freezes randomly; Windows is ok?

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Posted by: Kyle.5701

Kyle.5701

So I’m playing along on a new human ranger, killing spiders when my screen freezes. Total freeze, no movement at all. The music is still going though. I try to alt f4, alt tab, ctrl escape, nothing works. Hit the power button to put it into sleep mode, then try to log back in. The game is still running in the background but I can’t bring it up. The music is still playing, however, and my cursor is disappearing randomly. I can right click and see the option to Close, but using it does nothing. Task Manager can’t seem to close it either, and in fact doesn’t seem to respond to my clicks. I log out of my windows profile, and the game closes. I try playing again, and get the same error maybe ten minutes in.

Has anyone seen this odd occurrence before?

Processor: Intel Core i7-4700hq 2.4 gigahertz
24 gigs RAM
Windows 8.1 64 bit
Nvidia Geforce GTX 860M

Game freezes randomly; Windows is ok?

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Posted by: Sjur.6839

Sjur.6839

Got the same issue.
Have to use the keyboard to navigate in the task manager to close the game.

Game freezes randomly; Windows is ok?

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Posted by: Kyle.5701

Kyle.5701

Pretty much. I’ve been playing w/o problems for about a month, and I haven’t changed anything relating to GW2. No idea what’s causing it. :/

Game freezes randomly; Windows is ok?

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Posted by: FalseLion.5831

FalseLion.5831

same thing here, getting freezes when playing my ranger, played my ranger last night and didn’t have the issue so it seems to be something with the ranger character. Mine doesn’t completely crash the game, but it freezes for about 5 seconds like it’s going to crash then starts running again like nothing happened

i’ve got an amd fx-8350 and a radeon r9-290x so it doesn’t look like it’s anything hardware specific either

Game freezes randomly; Windows is ok?

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Posted by: SgtMarin.3470

SgtMarin.3470

samething is happening to me, i had to put in a ticket and send diag’s which show its NOT ME. I can play SWTOR and WoW, Steam Library, and even Titanfall on full graphics but this one just freezes and half the screen disappears. What faslelion described is basically the same thing that is happening to me, then it takes the game another minute or two to dload/load the map,buttons, nameplates, etc. i just bought this game and liked it but the past 3 days this has happened non stop. The support on this game is crap too.

Game freezes randomly; Windows is ok?

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Posted by: Romgaard.1965

Romgaard.1965

100% disk usage…….did u by any chance recently opdated your windows?

Game freezes randomly; Windows is ok?

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Posted by: jeepgirl.2036

jeepgirl.2036

Has there been any fix for this? I’ve tried everything out there, including the “delete local.dat and run -repair” and nothing has worked. Only happens with GW2, and extremely frustrating. :/

Game freezes randomly; Windows is ok?

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Posted by: ionix.9054

ionix.9054

Are your graphics drivers up to date?

Game freezes randomly; Windows is ok?

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Posted by: jeepgirl.2036

jeepgirl.2036

Are your graphics drivers up to date?

Yes, everything is up to date. No abnormal overheating issues either, and this computer is relatively new; built it in March 2014.

Game freezes randomly; Windows is ok?

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Posted by: jaflint.5419

jaflint.5419

same problem, worse since i installwd windoze 8.1 because task manager freezes with it. I have great hardware, and EVERYTHING software related (pgms, drivers, etc) is up to date.
I can play for hrs at times then the critter locks up. have to reboot. I also get memory access errors, but that is on seperate occaisions. The only thing i havent replaced is ram, though that never fails ram tests.

Game freezes randomly; Windows is ok?

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Posted by: jaflint.5419

jaflint.5419

So I’m playing along on a new human ranger, killing spiders when my screen freezes. Total freeze, no movement at all. The music is still going though. I try to alt f4, alt tab, ctrl escape, nothing works. Hit the power button to put it into sleep mode, then try to log back in. The game is still running in the background but I can’t bring it up. The music is still playing, however, and my cursor is disappearing randomly. I can right click and see the option to Close, but using it does nothing. Task Manager can’t seem to close it either, and in fact doesn’t seem to respond to my clicks. I log out of my windows profile, and the game closes. I try playing again, and get the same error maybe ten minutes in.

Has anyone seen this odd occurrence before?

Processor: Intel Core i7-4700hq 2.4 gigahertz
24 gigs RAM
Windows 8.1 64 bit
Nvidia Geforce GTX 860M

Game freezes randomly; Windows is ok?

in Account & Technical Support

Posted by: jaflint.5419

jaflint.5419

the same problem here. I think windoze 8.1 is not so compatible with this game.