Guild Wars 2

Wonderful, just wonderful.

Never, in my 400+ hours of GW2, I have ever experienced a crash. Downloaded this new ‘broken patch’ and my game has crashed 3 times in a 20-minute timeframe. It crashes, goes to windows, shows me this useless ‘send your report’ button..and that’s it.

You broke the game, congratulations.

would be less useless if you click the details button and provide some info on the type of crash.

I’d like to say that the newest patch is causing my computer to blue screen as well. Not just Guild Wars is crashing, but it force restarts my whole computer. I’m also hearing some fan inside my computer go into hyper drive when it happens. Don’t know if that is of any help.

Ive been crashing about once every couple days since the release of that patch as well.
Please fix it anet! Crashing during a dungeon on last boss then getting kicked is not only wasting my time but not fun either. :/ I have been sending my error codes most of the time.

Im going to post again because the patch did not fix the crashing, although now it seems i can play longer than 5 minutes…along the lines of around 10 minutes between each crash.

Ever since the patch, I have been crashing rather frequently. Today it’s been more frequent than ever, with crashes ranging anywhere from every 5 minutes to every two hours. Unpredictable, and it always results in me having to repair the client before I can play, which takes roughly 20-30 minutes.

I’m running Windows 7 with 8GB DDR3 RAM, if that makes a difference.

I’m having the same problem, i even ran a memtest and evertyhing’s fine in that regard

Getting complete reboot crashes with GW2, as well. Have a fairly robust system that plays all games I’ve tried (including very robust ones with high graphical features) and nothing like this happens.

System specs:
- Win8 x64
- 1090T Phenom @ 3.84GHz (runs very cool regardless of my settings because I run for framerate and let the higher than average resolution (2048×1152) compensate for lower settings)
- 250GB SSD (I run GW2 from it)
- 16GB DDR3 1066
- GTX 660Ti Video Card (2GB GDDR5)
- 850W PS

My performance score is 7.7, with these scores in Processor and RAM, while the remaining 3 (Graphics, Gaming Graphics, and HDD) are 7.9

I’m using the latest drivers and, as I said, have no issues with any other games I’ve played since I’ve had this particular configuration.

Update 3/8/13 : After a series of fairly serious reboot crashes, I tried a few other games and had no issues with them, went back to GW2 and had an almost immediate crash. This one caused a chkdsk (or whatever Win8 uses now) to repair errors to my C: drive. This is the first time I’ve seen this happen in Win8, so I figured it couldn’t hurt to run the game from my apps HDD and see how the game worked. Surprisingly, I played for two hours approximately with no crashes! This is by no means a conclusive test, but for those who have tried just about everything else they can think of, try moving the game from an SSD to a HDD (assuming you’re also running from an SSD). Apart from slightly longer load times, which drag the FPS down slightly while world objects are loading, I had zero issues this last session.

Update #2, 3/8/13: Yeah, sorry, was mistaken about the SSD issue. While HDD seems, overall, more stable, than SSD, it does still crash with the same problems (WHEA_UNCORRECTABLE_ERROR) and reboot my system. I really wish I knew what was behind this. If anyone has figured this out, please feel free to PM me and let me know how you corrected it. I’m inclined to believe it’s on the ArenaNet side of things, because I simply have no other games, no matter how high I set them, that crash my system in this way.

-z

Almost 3 weeks of playing Crash Wars 2. No fixes over 3 patches, and no solutions.

No one there seems to care to help or answer any of the other crash threads.

—> Crash <—
Exception: c0000005
Memory at address 0000004c could not be written
App: Gw2.exe
Pid: 532
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16817
When: 2013-02-28T15:10:31Z 2013-02-28T09:10:31-06:00
Uptime: 0 days 0:01:08
Flags: 0

—> System <—
Name: ERIC-PC
IpAddr: 192.168.1.104
Processors: 4 [AuthenticAMD:15:4:3]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 6016MB/ 8191MB 73%
Paged: 13690MB/16380MB 83%
Virtual: 2547MB/ 4095MB 62%
Load: 26%
CommitTotal: 2690MB
CommitLimit: 16380MB
CommitPeak: 2709MB
SystemCache: 1020MB
HandleCount: 19560
ProcessCount: 53
ThreadCount: 814

—> Process Memory <—
Private: 1154MB
WorkingSet: 729MB
PeakWorkingSet: 729MB
PageFaults: 432915

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Thread 0×244 <—
—> Trace <—
Pc:0067861b Fr:036efdac Rt:00678a65 Arg:0000004c 0000003c 01640f48 000006ad
Pc:00678a65 Fr:036efdcc Rt:00678be7 Arg:000000a0 00000000 0000002a 01341dfc
Pc:00678be7 Fr:036efdf8 Rt:00678126 Arg:000000a0 00000000 00000000 01341dfc
Pc:00678126 Fr:036efe30 Rt:007895f2 Arg:00000000 00000000 01341dfc 000006ad
Pc:007895f2 Fr:036efe90 Rt:006bac24 Arg:074fc4e8 00010000 1176cb00 1176cb00
Pc:006bac24 Fr:036efea8 Rt:006bb206 Arg:074fc4e8 00010000 00032818 00000000
Pc:006bb206 Fr:036efecc Rt:00888d2b Arg:00000000 00032818 00000001 1176cb00
Pc:00888d2b Fr:036efef0 Rt:0088bc8b Arg:0751c500 0000fff4 00032818 006bb1d0
Pc:0088bc8b Fr:036eff64 Rt:0088c002 Arg:0000fff4 0751c4f8 00010000 06fb8580
Pc:0088c002 Fr:036eff94 Rt:778c9ef2 Arg:00000000 74f64c89 00000000 00000000
Pc:778c9ef2 Fr:036effd4 Rt:778c9ec5 Arg:00896270 00000000 00000000 00000000
Pc:778c9ec5 Fr:036effec Rt:00000000 Arg:00896270 00000000 00000000 00000000

—> Thread registers <—
eax=00000000 ebx=000000b0 ecx=0000004c edx=039b0000 esi=01640f48 edi=119e6be8
eip=0067861b esp=036efd9c ebp=036efdac
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202

edx-32 039AFFE0 449b4001 03003009 00000000 00000000
edx-16 039AFFF0 03970038 03970038 039b0000 00000000
edx 0 039B0000 46534e41 122ffff8 039b0c78 15caffe8
edx16 039B0010 00040021 00000062 00000000 00000000
edx+32 039B0020 00000000 00000000 00000008 00000000
edx+48 039B0030 00000000 00000000 00000000 00000000
esi-32 01640F28 00000000 00000000 00000000 00000000
esi-16 01640F38 00000000 00000000 00000000 00000000
esi 0 01640F48 012e9ac8 00000005 ffffffff 0dec22c8
esi16 01640F58 122ffff8 00032441 039b0000 122ffff8
esi+32 01640F68 12300000 00000000 00000000 00000000
esi+48 01640F78 00000000 00000000 00000000 00000000
edi-32 119E6BC8 00000004 00000000 00000003 00000001
edi-16 119E6BD8 00000001 119e6be0 00000004 00000000
edi 0 119E6BE8 00002301 119e6b98 00000040 00000000
edi16 119E6BF8 03000042 800f0000 80000000 a0000000
edi+32 119E6C08 01000041 800f0000 02000001 800f0800
edi+48 119E6C18 a0550000 0000ffff ffff0300 05000051

—> Code <—
006785FB d621328b 470c8901 8327fe5f 5e5b8be5 .!2.G….‘._^[..
0067860B 5dc20400 83c00c89 45088b47 0c8b4d08 ]…….E..G..M.
0067861B 89018327 fe5f5e5b 8be55dc2 0400cccc …’._^[..]…..
0067862B cccccccc cc568bf1 817e1cb0 0c000057 …..V…~…..W
0067863B 771de81e 935c0085 c0751468 96010000 w….\…u.h….
0067864B ba08982e 01b9389a 2e01e866 e000008b ……8….f….

—> Stack <—
036EFD9C 000000a0 119e6be8 000000b0 00000001 …..k……….
036EFDAC 036efdcc 00678a65 0000004c 0000003c ..n.e.g.L…<…
036EFDBC 01640f48 000006ad 00000010 01640f48 H.d………H.d.
036EFDCC 036efdf8 00678be7 000000a0 00000000 ..n…g………
036EFDDC 0000002a 01341dfc 000006ad 00000001 …..4………
036EFDEC 0000003c 000000a0 00000000 036efe30 <………..0.n.
036EFDFC 00678126 000000a0 00000000 00000000 &.g………….
036EFE0C 01341dfc 000006ad 0000002a 00000001 ..4…..…….
036EFE1C 00000000 06cb6670 00000000 01642928 ….pf……()d.
036EFE2C 00000005 036efe90 007895f2 00000000 ……n...×.....
036EFE3C 00000000 01341dfc 000006ad 0000002a ……4…..…
036EFE4C 00000000 00000000 06cb6670 007795c2 ……..pf….w.
036EFE5C 00000000 1176cb00 00000000 00000000 ……v………
036EFE6C 00000000 00000000 00000000 00000000 …………….
036EFE7C 00000004 074fc4e8 00000000 0000fffc ……O………
036EFE8C 58455441 036efea8 006bac24 074fc4e8 ATEX..n.$.k…O.
036EFE9C 00010000 1176cb00 1176cb00 036efecc ……v…v…n.
036EFEAC 006bb206 074fc4e8 00010000 00032818 ..k…O……(..
036EFEBC 00000000 00000001 074b2150 00000000 ……..P!K…..
036EFECC 036efef0 00888d2b 00000000 00032818 ..n.+……..(..
036EFEDC 00000001 1176cb00 06f426d0 0751c500 ……v..&….Q.
036EFEEC 00000001 036eff64 0088bc8b 0751c500 ….d.n…….Q.
036EFEFC 0000fff4 00032818 006bb1d0 1176cb00 …..(….k…v.
036EFF0C 00000001 00000000 036eff54 00000000 ……..T.n…..
036EFF1C 06fb8580 00000000 07c63540 00000100 ……..@5……
036EFF2C 00000000 036efef0 09de2ad0 036effc4 ……n..….n.
036EFF3C 76dc6ff0 fba62fbb fffffffe 76da14d0 .o.v./………v
036EFF4C 755b1194 00000100 00000000 00000000 ..[u…………
036EFF5C 00000001 00000000 036eff94 0088c002 ……….n…..
036EFF6C 0000fff4 0751c4f8 00010000 06fb8580 ……Q………
036EFF7C 008961ca 00000000 00000000 00896299 .a………..b..
036EFF8C 755b33aa 00000000 036effd4 778c9ef2 .3[u……n….w
036EFF9C 00000000 74f64c89 00000000 00000000 …..L.t……..
036EFFAC 00000000 c0000005 755d7717 755d7717 ………w]u.w]u
036EFFBC 036effa0 036ef964 ffffffff 779071d5 ..n.d.n……q.w
036EFFCC 0013766d 00000000 036effec 778c9ec5 mv……..n….w
036EFFDC 00896270 00000000 00000000 00000000 pb…………..
036EFFEC 00000000 00000000 00896270 00000000 ……..pb……

—> Error Logs <—
pId=‘1600420874008166942’
Content is referencing a propID that doesn’t exist propId=‘1600443684579476012’
Content is referencing a propID that doesn’t exist propId=‘1600458575231091208’
Content is referencing a propID that doesn’t exist propId=‘1600440244310671891’
Content is referencing a propID that doesn’t exist propId=‘1600444410428949026’
Content is referencing a propID that doesn’t exist propId=‘1600441794793865748’
Content is referencing a propID that doesn’t exist propId=‘1600442086851641877’
Content is referencing a propID that doesn’t exist propId=‘1600444178500715053’
Content is referencing a propID that doesn’t exist propId=‘1600442821291049512’
Content is referencing a propID that doesn’t exist propId=‘1600444706781692448’
Content is referencing a propID that doesn’t exist propId=‘1600440729641976337’
Content is referencing a propID that doesn’t exist propId=‘1600440540663415312’
Content is referencing a propID that doesn’t exist propId=‘1600444844220645921’
Content is referencing a propID that doesn’t exist propId=‘1600457832201749003’
Content is referencing a propID that doesn’t exist propId=‘1600445265127440935’
Content is referencing a propID that doesn’t exist propId=‘1600441043174588950’
Content is referencing a propID that doesn’t exist propId=‘1600445505645609508’
Content is referencing a propID that doesn’t exist propId=‘1600443229312942633’
Content is referencing a propID that doesn’t exist propId=‘1600443319507255854’

Model ‘0×005cb0’: UnlinkModel called on CModel without LinkComponent
Model ‘0×005c42’: UnlinkModel called on CModel without LinkComponent
Model ‘0×0071f7’: Can’t unlink child ‘0×00e886’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×00721d’: Can’t unlink child ‘0×00e886’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×006472’: UnlinkModel called on CModel without LinkComponent
Model ‘0×0075ae’: UnlinkModel called on CModel without LinkComponent
Model ‘0×0071e4’: UnlinkModel called on CModel without LinkComponent

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1244
Version = 9.18.0013.1407
Description = NVIDIA GeForce GTX 550 Ti
Compat = 0×00100800
VidMem = 4049 MB

Sorry for the wall of text. I have been having this issues since early February patches came out and it has been driving me crazy. In the first post i also attached the NCSOFT game adviser report. I have tried uninstalling and re-installing my graphic drivers. I have done a memtest and everything checked out. Upgraded bios for my motherboard as well as various other drivers. I’ve tried playing while non on mumble, with AVG anti virus disabled, and I do not have afterburner or any other overlay software. Plenty of room on my hard drive, 8gb of ram, and a quad core phenom II. I’ve also tried to repair gw2 as well as delete and reinstall the .dat file, still no luck. I crash anywhere from every couple of minutes to a couple hours.

I’m in the same boat, it’s discouraging me to play because I doubt i will get more then 10 minutes into playing before another crash.

The crashing isn’t the most irritating part for me. It’s having to run the repair after every single crash. Here is my ArenaNet.log though.

And now that I am looking in my GW2 folder again, I have several .DAT files named Corrupt-#######. The 7-digit HEX number following corrupt is different for each file, though this seems to be related to the repair as more appear every so often.

Same issue here dalent. I’ve tried several options and I’ve been talking to a tech support person but I’ve basically been doing the same tests as before but with software ante is telling me to use and I’ve been sending them the results. I’m not too optimistic at this point. Let me know if you come across anything!

Sent a ticket to ANet with my Log and GameTest files. Came back with the generic response of check driver yadda yadda that i already tried before i even asked.

I think there may be no fix on our end.

So, I am posting this to add my Corrupt Log, and then going to see about simply deleting every non-essential file for GW2. The ones that it self-creates when you log on and change settings, etc. etc. I will let you guys know if anything changes.

Well lets see started right after new patch. Have been trying to get support to help me for the last few days but the only thing they seem to want to do is blame my internet/Computer for all these crashes. Lol and niether have caused any issues SINCE IVE OWNED THIS GAME for over a month. Game will run smoothly in low pop areas but when I go to la,queensdale,hoelbrak,or any other high pop area instant kick. Wierd thing is my wife can be sitting right beside me and play just fine In la or wherever and it doesn’t effect her a bit. She has to get on my account and move me out of a “bugged area” so I can continue playing and my laptop has 20 times the graphics/processing power as hers. She can even log into her account and play on my computer without a single issue of being kicked or lag. I don’t know what they did…

I have the similar problem like yours , it just happen after the new patch recently, i hope Anet can fix it asap, it is very annoying when running a game keep crash so frequent .

So, deleting all non-essential GW2 files did not work. What I’m going to try tonight before I go to sleep is uninstalling completely and download the online installer and do that and see if, by chance, it makes a difference.

I’ve even re-installed Starcraft and Diablo III and run those for hours and those don’t crash at all, neither does Steam, my Steam Games. or World of Warcraft. Only Guild Wars 2.

FIXED IT! Ok I was looking threw the GW2 files and I noticed some “corrupted” files. You need to go threw and look and see if your game is building up these error logs. If it is you need to run self repair tool. My game runs like a dream now

I have a similar issue I just posted a few minutes ago.

https://forum-en.gw2archive.eu/forum/support/tech/Frequent-Crashing-strange-error-code/first#post1543453

Also having this issue..

• Crash <—*
  Exception: c0000005
  Memory at address 00000000 could not be read
  App: Gw2.exe
  Pid: 9352
  Cmdline:
  BaseAddr: 00400000
  ProgramId: 101
  Build: 16817
  When: 2013-03-01T03:32:03Z 2013-03-01T16:32:03+13:00
  Uptime: 0 days 0:01:24
  Flags: 0

Would love some insight into this issue!

I had the same issue. I already posted on another post. Look in your Gw2 file and see if it is building up corrupted files logs. If it is your probably having the same issue as I and I ran Gw2 repair tool had to redownload 40mb worth of files. I guess something didnt take right with the patch.

Please post if this works so other ppl will know to do this.

Croatoan.8426:

I had the same issue. I already posted on another post. Look in your Gw2 file and see if it is building up corrupted files logs. If it is your probably having the same issue as I and I ran Gw2 repair tool had to redownload 40mb worth of files. I guess something didnt take right with the patch.

Hi Croatoan.8426,
thanks so much for your information. Btw can you please explain in more details on how to check GW2 file have build up any corrupted files logs ?

I have ran a repair and done everything I could think of including a clean install of drivers (that were fine on every other game I play btw)

I get this error

Exception: c0000005
Memory at address 430350f5 could not be read
App: Gw2.exe
Pid: 12980
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16817
When: 2013-03-01T04:27:03Z 2013-02-28T23:27:03-05:00
Uptime: 0 days 0:07:28
Flags: 0

—> System <—
Name: VIPER-PC
IpAddr: 192.168.1.4
Processors: 2 [AuthenticAMD:15:3:2]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 4431MB/ 6142MB 72%
Paged: 9329MB/12283MB 75%
Virtual: 2309MB/ 4095MB 56%
Load: 27%
CommitTotal: 2953MB
CommitLimit: 12283MB
CommitPeak: 3842MB
SystemCache: 3934MB
HandleCount: 15666
ProcessCount: 49
ThreadCount: 666

—> Process Memory <—
Private: 1243MB
WorkingSet: 536MB
PeakWorkingSet: 862MB
PageFaults: 820278

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Thread 0×33cc <—

Croatoan, I’ve done the repair at least 10 times now. Sometimes it lets me play for a bit, mostly it just keeps crashing. I have re-installed drivers, updated drivers, flashed bios to a new driver, did a memtest, ran prime95, rolled back windows updates, uninstalled mumble, I don’t have any other overlay programs running that i know of. I’m at a loss.

Every time my game crashes and I start up, it tells me to run the repair, and I do. Is there a different repair I should be running?

Repair doesnt fix anything for me though.

I tried running in compatibility for Win XP SP3, no luck…ill be trying with Vista SP2 and update u guys on how long it runs.

it was disappointed, until now we still haven’t get any feedback from Anet about this issues

Have similiar issue also. But I can play all characters exept one, when i try to log in to that " bugged " character then i get error. Rest of characters I can play normal. Any suggestions?

Okay, just played for about 2 hours with Vista compatibility. it still crashed after 2 hours though.

No luck so far on any methods ive tried.

Feels like i should get a Gold Medal in this new Olympic Sport of “Get Crash Wars 2 to Work”

So, when I tried redownloading the installer, 100% of the time, it would crash Google Chrome. Luckily I was going to stop using Chrome soon anyways. But attempting to download it with Firefox worked. So, exporting all my bookmarks and password from Chrome, uninstalling it, and seeing if somehow that is interfering.

Uninstalled, fresh installing, and even cycling my RAM did nothing to stop my crashes. I have not been able to actually play to simply complete my daily achievements because of this.

having same issue here: ran GW2 without any issue until about 24 hrs ago. Now get purple squares, distorted sound and have to cold reboot my computer everytime trying to play.

Have tried with old/recent/new NVIDIA drivers
Nvidia 9800GT
I run in dual screen mode.

I tried other solution which involved deleted your local dat file in the MyDocs\GuildWars2 folder to no avail. Still crashing. Has been accelerating in speed of crashing. Rest of the computer works fine.

After about a week of trying to troubleshoot this issue myself and with the help of an Anet tech support person I am still crashing. Here is a list of things I have personally tried.
-completely uninstalled / reinstalled graphics drivers
-reinstalled game
-deleted .dat file and the GW2 file in MyDocuments
-moved the gw2 file to /c:/game/
-completely removed mumble / any other programs that have a potential for overlay
-rolled back windows updates
-tested ram/cpu with stress test software prime95 and memtest
-updated drivers for every piece of hardware I have
-ran gw2 in compatibility mode for vista and xp
-repaired the game 20+ times
-disabled antivirus software while playing

Only other things i have not tried yet are a complete reformat of my computer (i’d rather not go through that) and trying to use graphics drivers older then 310.14 or whatever it is. I’ve read in several forums that 310.14 has caused crashing issues but I haven’t heard anything wrong with 314. I may try to run on older drivers but i used to have such bad performance issues with them i’d rather deal with the crashing almost. Good luck to you all and keep us updated on what you’ve tried and if anything works. I’m fairly certain this is on Anets end, might of caused some issues in the coding when the early February patches came out (when i started having the issue in the first place).

Simply put, if a reinstallation and updated drivers do not solve a problem, its already on ANet’s end…there really isnt a need to go further unless u have problems with other games as well.