Game not working anymore

Game not working anymore

in Account & Technical Support

Posted by: mafeel.7210

mafeel.7210

Q:

My game client (.exe) is acting very strange ever since the “Unable to log in” issue 2-3 hours ago. I tried restarting my PC, my router, starting the .exe as an administrator but nothing helps.

The description: I click on the .exe and a “blank” log in screen appears. I just see the background image + Downloading 0KB and nothing happens, even if I leave it like this for 10-20 minutes. I tried restarting the .exe about 50+ times, and because even the close button doesn’t work I have to close it via Task Manager…
I also tried running the game with the “-repair” option in the .exe, still nothing, always the same thing… I have Windows 7 x64, Intel i5 processor, Ati 7770 video card.

U can also see the screenshot, that’s the only thing that happens after I start the game.

Attachments:

Game not working anymore

in Account & Technical Support

Posted by: Cluelessmagg.1682

Cluelessmagg.1682

I’m also having the same problem and it says ‘connection error(s) detected. retrying’.

Game not working anymore

in Account & Technical Support

Posted by: mafeel.7210

mafeel.7210

I’m not even getting an error message

Game not working anymore

in Account & Technical Support

Posted by: XcomCaveRat.4059

XcomCaveRat.4059

First thing to check if you have any security programs running such as anti-virus and/or firewall, and try to disable them.

Also please attach your Game Advisor report.
http://us.ncsoft.com/gameadvisor

Gandara