Game reboots computer when first loading (since Nov patch)

Game reboots computer when first loading (since Nov patch)

in Account & Technical Support

Posted by: AkiraFist.1834

AkiraFist.1834

Since the November patch, the game spontaneously reboots my computer when first loading a zone. Once the reboot is complete (even though I just started up the computer), the game will run fine for 15+ hours. Here’s the process:

- Start up computer (note: I can rule out overheating, based upon my computer has only been turned on for 3 mins)
- Load game
- Login a character, and computer instantly reboots

If I stay at the login screen, no issues at all.

NOW after that, the game will run fine for the remainder of the day (15+ hours on weekends). I’ve done all the usual defrag/checks. All drivers are cutting edge updated. I moved the game to a diff hard drive, same issue. Power supply is 1,000 watts. Single video card, no SLI/xfire. i7 newer computer.

Processor
Intel Core i7-960 3.2GHz

Processor Main Features
64 bit Quad-Core Processor

Memory
12GB (6×2GB) DDR3 1333

Hard Drive
1TB (1 × 1TB) SATA-III 6.0Gb/s 7200RPM HDD

Optical Drive 1
24X DVD±R/±RW Dual Layer Drive

Graphics
EVGA GeForce GTX 670

Audio
Sound card – Integrated

Ethernet
Gigabit Ethernet

Power Supply
1000W

Operating System
Windows 7 Home Premium 64-bit

Special Features
Coolermaster Elite 430 Gaming Tower
120mm Liquid Cooling System

(edited by AkiraFist.1834)

Game reboots computer when first loading (since Nov patch)

in Account & Technical Support

Posted by: Outamyhead.4812

Outamyhead.4812

Any other games cause this issue to trigger?

I had a system that did this because a couple of the caps on the motherboard partially blew, first reboot would happen about an hour into a game, after reboot it ran perfectly, it got to the point I just left the system running 24/7.

Sounds like a power supply, or mainboard failure.