Game sometimes not booting correctly

Game sometimes not booting correctly

in Account & Technical Support

Posted by: Esquilax.3491

Esquilax.3491

Since upgrading to my new GTX1080 system, I have been having this occasional issue:

Downloading, Fine
Login, Fine
Play, this is where the “crash” sometimes happens

Process starts, I can hear HoT Music playing (character select screen) but the game doesn’t seem to load.

When I ctrl alt Del and start task manager, I can’t interact / click on it because there is an invisible game client on my monitor preventing me from clicking. I have tried navigating the menu with keyboard Tab, Enter and end process, but it does not work. I have to restart the system at this point.

This issue is not always present, the game usually does start after a delay. This has happened to me about 3 times in the last 20-30 or so logins. I never had this issue before I upgraded to my new system. Any ideas?

Game sometimes not booting correctly

in Account & Technical Support

Posted by: onevstheworld.2419

onevstheworld.2419

You can try a clean install of your drivers, sometimes the leftover settings from your old card can cause issues.

Game sometimes not booting correctly

in Account & Technical Support

Posted by: Hell Nirvana.9045

Hell Nirvana.9045

980 user here. For me it’s some conflict with Steam overlay.