Game will not start up
Technical Support
Hey there – Are you getting any kind of error messages at all? What exactly is happening when you try to launch the client? Additionally, would you mind posting a Game Advisor report to the thread? This may give us some indication as to why this is happening.
If you don’t feel comfortable attaching the report to the thread, I’d recommend creating a technical support ticket for some one on one assistance. The thread below should detail contacting support and creating a Game Advisor report:
https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957