Game won't load the Character Select screen?

Game won't load the Character Select screen?

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Posted by: Ariana.1427

Ariana.1427

Recently I’ve been having issues with the mac beta which is odd because before it was running just fine. The client will load and bring up the login screen without any problems, however after I’ve logged in and hit “play” I’m given the grey screen of death. Nothing shows up, however the mouse icon changes to the gw2 standard arrow and the hand when the mouse is placed over where my character should be. I’ve already tried redownloading, and it hasn’t done anything.

Currently running on OSX 10.8.2, 2Ghz Intel core i7 macbook pro

Any insight is greatly appreciated! Thanks!

Game won't load the Character Select screen?

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Posted by: Phoon.9270

Phoon.9270

Hey- I’m having the same issue. I log in just fine, but once the game client actually starts to run and takes over full screen it just stays black. I’m also getting the hand and the curser if I put the mouse in the right place on the screen.
I’m running OSX 10.8.2, 2.4 GHz Intel Core i7 macbook pro "17 inch.

Game won't load the Character Select screen?

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Posted by: The Mad God.9185

The Mad God.9185

Having the same issue as well. Right now I’m reinstalling the game hopefully that will work. BTW I have a 15 inch retina macbook pro. I’ll let you guys know if I have any success.

Game won't load the Character Select screen?

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Posted by: nightsofillusion.5674

nightsofillusion.5674

@ The Mad Dog

That would be amazingly helpful if you would post if the reinstall fixes your issue. I am having the same problem. My mac never met the requirements to play but it has been running fine despite that fact.

I am really hoping they will fix this issue fast.

Game won't load the Character Select screen?

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Posted by: concarne.1789

concarne.1789

same issue. ran well this afternoon, but tonight it goes gray where character select should be. 15" 2.66ghz core 2 duo…

Game won't load the Character Select screen?

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Posted by: Seyars.1624

Seyars.1624

Same problem here !!

Game won't load the Character Select screen?

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Posted by: The Mad God.9185

The Mad God.9185

Unfortunately the reinstall did not fix the problem. I’m completely clueless on what to do. The game ran fine and this suddenly starts occurring. sigh hope its patched soon.

Game won't load the Character Select screen?

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Posted by: fortuna.5860

fortuna.5860

same problem, since yesterday, before was running just fine.
that’s too bad… back to wow i guess

Game won't load the Character Select screen?

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Posted by: Kareth.6572

Kareth.6572

Same problem here, tried repair, didnt fix it neither

Edit: MBA late 2011, 1.8 I7, 4GB, OSX 10.7.5

(edited by Kareth.6572)

Game won't load the Character Select screen?

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Posted by: ManBearPig.7308

ManBearPig.7308

Quick question on the reinstall, did you also rip out the components from the Library or just removed from Applications?

Game won't load the Character Select screen?

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Posted by: SlightlyPlagued.6832

SlightlyPlagued.6832

I too am having the same issues when it comes to the character select screen. I can see the arrow for the screen but everything else is black and there is no sound

Game won't load the Character Select screen?

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Posted by: zeldaxlink.2085

zeldaxlink.2085

SAME HERE!!!!!!!!!!

Game won't load the Character Select screen?

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Posted by: zeldaxlink.2085

zeldaxlink.2085

alright guys i have FOUND A WAY TO FIX THIS!!!!

https://forum-en.gw2archive.eu/forum/support/mac/Gray-Screen-Solution

Thx “Useless Tactics.7569”

Game won't load the Character Select screen?

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Posted by: ManBearPig.7308

ManBearPig.7308

Well, I guess that answered my question about cleaning out the components from the Library folder.

Game won't load the Character Select screen?

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Posted by: Max.4786

Max.4786

Game won't load the Character Select screen?

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Posted by: Jabberwox.9576

Jabberwox.9576

Hey Max.4786 and zeldaxlink thanks for the the link. It fixed the issue.