Guild Wars 2

i did all this but there still isn’t a folder for GW2 in the application support folder….this is cray

Did you try this? It was posted a few up from the bottom of the last page.

Your folder is probably hidden (as is the default). I found this after googling:

http://m.wikihow.com/See-Hidden-Folders-on-Mac-OS-X-and-Other-Recent-Models

Others claim alt+clicking a file/folder unhides the contents, but that was never successful for me. At least the link has visuals for you. Hope it helps.

yeah i did try that and it still didnt show a folder within application support

I’ll write the complete location from mine, just to make sure you’ve got the right one:

/“your hard drive name”/Users/“your user name”/Library/Application Support/Guild Wars 2

I think there are 2 different application support folders and one is hidden under a hidden library folder. Is this the same one you’re in?

I deleted the folder – but still won’t start the game.

Tried running from command line – and here’s what I get.
cider[95814:707] regapi failed: 1
wineserver: bind : Invalid argument

Hey guys as Kyllaa suggested i am popping back since my mac client is finally finished downloading ! …Unfortunately as i feared after i login and click play all that pops up is a grey square that cant be interacted with short of quoting that game. Thanks for your welcome post a few days a ago Kyllaa, and as i have been reading most help posts involve me deleting the GW2 folder that is in my application support folder. How does this work exactly? Didnt i just spend the last day downloading it? I would hate having to do that again. But i will give it a try if it truly works for most people. After all the grey box that pops up is only so fun, and i would much prefer to play the game with you guys lol.

Snoringpiglet The folder contents you will be deleting are only a few mb, make sure the contents you are deleting are the ones that include “config, dyndata.dat, user.reg, userdef.reg, and folders p_drive and wineserver…namestuff…loca..[long name]” just to list a few. If you see these, you’ve got the right one.

This folder contains most of the configuration details and settings for your client, therefore, it seems to reset them and give you a brand new fresh start. Some of your stuff is saved on the servers, but things like graphics settings will be reset… But since you haven’t played, I doubt that will affect you much. I know, new install shouldn’t need this, but hey, if you can play, why not. Hope it works out.

FriarTech, you could try to run the repair and see if that helps. If not, submit a ticket. I ’ll post the steps for you. Pasting from another thread, sorry for length.

Here are a few things to try:

1.) try repairing disk permissions via Disk Utility first. Then…

2.) repair the client install

Open Terminal

Type the following:

/applications/guild\ wars\ 2.app/contents/MacOS/cider —use-dos-cwd C:Gw2 -- C:\\GW2\\GW2.exe -repair

You can copy and paste that in too. (check the dash) Run it and let it go until finished. FYI if you type the command yourself, they are 2 dashes (-) side by side… I’m noticing one sometimes looks like an em dash… It’s 2 en dashes though. (the dash before USE is 2 regular dashes)

3.)Perhaps after doing that, if it doesn’t work, you can try to delete the contents of the gw2 data folder, it’s a pain to get to the right one:

Mine is located under the hidden Library folder

/[yourharddrivename]/users/[yourusername]/library/application support/guild wars 2

Delete the contents of that specific folder, then re-run the client.

If none of this works, check the sticky and submit a ticket..

As per everyones wonderful advice i followed everything to a “T”. Proudly can say i am now in game. Taking some time to get used to the controls, but GW is a very bright and awesome world. I’ll be back if i have anymore questions, or heck maybe i’ll just post something involving good news for a change. ttyl guys!

Kyllaa – No such luck

/Applications/Guild\ Wars\ 2.app/Contents/MacOS/cider —use-dos-cwd C:Gw2 -- C:\\GW2\\GW2.exe -repaircider
2013-05-02 12:54:33.180 cider[9873:707] regapi failed: 1
wineserver: bind : Invalid argument

Did you replace the large dash before the word USE with 2 small dashes as stated? Also, why does it say -repaircider? It should only say -repair

The forums are screwy and keep replacing 2 of these – with one of these —

ahh my bad – I’ll try that again

Yep – replaced the the long dash with 2 small ones and this is what I get

/Applications/Guild\ Wars\ 2.app/Contents/MacOS/cider —use-dos-cwd C:Gw2 —C:\\GW2\\GW2.exe -repair
2013-05-02 17:21:54.395 cider[10562:707] regapi failed: 1
wineserver: bind : Invalid argument

Bugger, I highly recommend you submit a ticket.

That code is exactly what I used to repair mine…

/Applications/Guild\ Wars\ 2.app/Contents/MacOS/Cider —use-dos-cwd C:Gw2 -- C:\\GW2\\GW2.exe -repair

Just copied and pasted from my comp again to make sure I didn’t miss something… Watch those 2 sets of double dashes. The only difference I see is a lower case c in cider vs a capital.

I’m sorry this didn’t work for you. Definitely check out the sticky for submitting a ticket and have at it, at least then, you’ve got the professionals to view your log files and such and actually tell you what is going on.

I am currently facing the same problem as well. I cannot boot the game and I get the c0000005 error (sometimes) other times the game just shuts down without anything happen, after the black screen of course.

Here is my log:

Process: cider ³³¹
Path: /Applications/Guild Wars 2.app/Contents/MacOS/cider
Identifier: com.transgaming.guildwars2
Version: 1.0.008555 (1.0.008555)
Code Type: X86 (Native)
Parent Process: launchd ¹⁵⁷

Date/Time: 2013-05-06 21:49:11.344 +0800
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 226570 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 9301 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 501929F0-49E0-45B1-B3C8-CCCFF690A0DA

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0×00000000791af400
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0xffff0837 memcpy + 151
1 …pple.ATIRadeonX3000GLDriver 0×74e86513 gldCopyTexSubImage + 33971
2 …pple.ATIRadeonX3000GLDriver 0×74e6d2c8 gldUpdateDispatch + 81144
3 …pple.ATIRadeonX3000GLDriver 0×74e3ddc2 gldCreateProgram + 802
4 …pple.ATIRadeonX3000GLDriver 0×74e3e741 gldCreateProgram + 3233
5 …pple.ATIRadeonX3000GLDriver 0×74e59a16 gldUpdateDispatch + 1094
6 GLEngine 0×74d6f7c3 gleDoSelectiveDispatchCore + 267
7 GLEngine 0×74c8c96a gleGetState + 12359
8 GLEngine 0×74c900cc glGetFloatvExec + 67
9 libGL.dylib 0×9a40f502 glGetFloatv + 38
10 libmacdrv.dylib 0×76f972bc MACDRV_GL_ClearSurfaceToBlack + 28
11 libmacdrv.dylib 0×76fb4e5a -[VideoController(PrivateModeSwitch) clearBuffer:] + 58
12 libmacdrv.dylib 0×76faebca -[ModeSwitcherSL(Private) switchToWindowed:] + 346
13 libmacdrv.dylib 0×76faf13b -[ModeSwitcherSL setFullScreenMode:switchToFullScreen:] + 219
14 libmacdrv.dylib 0×76fb3996 -[VideoController setFullScreen:] + 86
15 libmacdrv.dylib 0×76fb00aa -[RestoreVideoMode(Private) save] + 122
16 libmacdrv.dylib 0×76fb01ea -[RestoreVideoMode(Private) initWithController:callback:] + 154
17 libmacdrv.dylib 0×76fb0146 +[RestoreVideoMode create:] + 70
18 libmacdrv.dylib 0×76fae239 -[MessageBoxProxy(Private) runDialogOnMainThread:] + 185
19 com.apple.Foundation 0×90a12671 NSThreadPerformPerform + 506
20 com.apple.CoreFoundation 0×9110542b _CFRunLoopDoSources0 + 1563
21 com.apple.CoreFoundation 0×91102eef CFRunLoopRun + 1071
22 com.apple.CoreFoundation 0×911023c4 CFRunLoopRunSpecific + 452
23 com.apple.CoreFoundation 0×911021f1 CFRunLoopRunInMode + 97
24 com.apple.HIToolbox 0×9482fd60 RunCurrentEventLoopInMode + 392
25 com.apple.HIToolbox 0×9482fb17 ReceiveNextEventCommon + 354
26 com.apple.HIToolbox 0×9482f99c BlockittenilNextEventMatchingListInMode + 81
27 com.apple.AppKit 0×95a1b595 _DPSNextEvent + 847
28 com.apple.AppKit 0×95a1add6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
29 libmacdrv.dylib 0×76fb459a -[VideoController(EventLoop) runEventLoop] + 378
30 com.apple.Foundation 0×90a12671 _NSThreadPerformPerform + 506
31 com.apple.CoreFoundation 0×9110542b CFRunLoopDoSources0 + 1563
32 com.apple.CoreFoundation 0×91102eef _CFRunLoopRun + 1071
33 com.apple.CoreFoundation 0×911023c4 CFRunLoopRunSpecific + 452
34 com.apple.CoreFoundation 0×911021f1 CFRunLoopRunInMode + 97
35 com.apple.HIToolbox 0×9482fd60 RunCurrentEventLoopInMode + 392
36 com.apple.HIToolbox 0×9482fa53 ReceiveNextEventCommon + 158
37 com.apple.HIToolbox 0×9482f99c BlockittenilNextEventMatchingListInMode + 81
38 com.apple.AppKit 0×95a1b595 DPSNextEvent + 847
39 com.apple.AppKit 0×95a1add6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
40 com.apple.AppKit 0×959dd1f3 -[NSApplication run] + 821
41 com.apple.AppKit 0×959d5289 NSApplicationMain + 574
42 libmacdrv.dylib 0×76fab922 macdrvmain + 210
43 com.transgaming.guildwars2 0×80007731 main + 2305
44 com.transgaming.guildwars2 0×80003035 start + 53

Linklol, they still haven’t given us a reason for code C0000005. I was getting that code in WvW but I haven’t received it since about a week after the culling update (so roughly first week of April). But I’ve also not had as much time to play WvW lately so it could be coincidence.

You could try the basics: repair permissions, repair client, delete the contents of the hidden gw2 folder. But these may or may not work for you. If you’d like me to post fresh instructions for these things (with clarified instructions), I will.

Otherwise, please look at the sticky for submitting a ticket and please do so.

Afterwards, please come back here and tell us the solution that helped you so others can also be helped. (Anet is not currently monitoring this forum so we need all the help we could get)

Thanks Kyllaa,

but I’ve lurked on the forums for 2 days now trying to find solutions and I just can’t find one that works. I’ve tried everything and if I am lucky, I can get the game to boot (like a RNG proc), but I must not alt-tab or it will crash as well. I’m just repeatedly deleting the application support folder until it boots. This is frustrating, I just want to play the game

I understand. Have you filed that ticket yet?

Sometimes they’ve got just the thing, I mean, it’s not like anyone has ever said “code C0000005 is an error produced because x failed to y and therefore correcting z should help with that” I don’t think anyone other than Anet even knows what exactly that error even means.

It would be nice to get a list of those types of error codes and the basic cause of them, so we could be less helpless in finding a solution. Pc and Mac alike, the only answer for this one comes from them directly and I’ve not seen a solution here or anywhere else.

So, make a ticket, get the fix from them eventually, and repost that baby here to help others!!!! Good luck to you and hope it gets fixed soon.

i was having an issue where upon install I would get the 31 error. it turned out that my HD was using DOS, which has a 4GB file limit, so my install would konk out at around 200K files left (or 18%). i fixed it by switching the OS to a native mac one.

hope this helps.

Worked for me! Thanks!

i am still really lost in that method. i have 10.6.8 and i managed to play it yesterday but today when i tried to launch it tht error c000005 appeared.

10.6 isn’t really a supported os, I’ve seen some who get it to run just fine though. Unfortunately, I haven’t used 10.6 in quite some time now, so I’ll probably be fairly useless there.

Could you please post your computer model(system) plus complete specs so we could at least have a look at that, maybe Luis will pop on and help out when he can too.

Also, would you be able to view your crash log so we could get the full specifics of that crash? That would help us to figure out more specifically where you’re having problems.

Awesome! Thanks so much for the tip. It totally got the game going for me on Mac!

Hey i just downloaded Guild Wars 2 for mac and when it downloaded it started right up but when i exited to desktop every time i tried to use a shortcut or open the game from applications it keeps "The application “Guild War 2” can’t be opened -1712" i don’t understand the problem could anyone please help me?