Games freezes/crashes since 26th march patch

Games freezes/crashes since 26th march patch

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Posted by: Malediktus.9250

Malediktus.9250

I and several other people from my friend list noticed GW2 is crashing more often since 26th patch. It mainly seems to happen in WvW when 2 or 3 big zergs fight each other.
I assume it could be a memory problem since GW2 is 32bit and my settings are all at max/ultra.

I attached the log file. the crash dumb file is 0 byte in size for some reason.

If it matters all my settings are at maximum, resolution 2400×1500.

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(edited by Malediktus.9250)

Games freezes/crashes since 26th march patch

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Posted by: Malediktus.9250

Malediktus.9250

Game crashed again, this time during Tequatl.
Again no crash dumb was created.

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Games freezes/crashes since 26th march patch

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Posted by: Malediktus.9250

Malediktus.9250

It happened again this time when we defended stonemist castle. Out of memory error again.

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Games freezes/crashes since 26th march patch

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Posted by: XpKiller.4783

XpKiller.4783

I got a crash nearly at the same time. Also while playing wvwvw

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Games freezes/crashes since 26th march patch

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Posted by: Ilithis Mithilander.3265

Ilithis Mithilander.3265

@Malediktus
I have to say I’m a little flabberghasted how you are achieving an out of memory error on a 64-bit operating system and 8GB of RAM. If you don’t mind me asking, what is your RAM usage when inside the game AND when the game is closed BUT everything else you normally have is open (such as browsers, steam, downloading porn [its a joke please don’t take me seriously], etc, etc).

@XpKiller
I seriously hope you killed XP, 7 is the dominant operating system here. kittenty jokes aside, you are running into not being able to access something in memory. My guess is that something is corrupted (either your RAM or the game or the hard drive). I would start with the game, try doing a -repair to the client. Searching the entire Tech Support subforums should come up with the instructions if you look. People talk about it quite a bit.

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(edited by Ilithis Mithilander.3265)

Games freezes/crashes since 26th march patch

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Posted by: Malediktus.9250

Malediktus.9250

The out of memory is based on GW2 useage. It is a 32bit application with largeadressaware, so it cannot use more than 4GB of the 8GB. The 4GB include graphic ram useage and cpu cache useage if I remember right. So possible I just got my settings too high when there are 100+ people on the screen thanks to no culling in WvW.

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Games freezes/crashes since 26th march patch

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Posted by: kiba.2768

kiba.2768

hey mal-

i’ve been having the same exact issues as you since the march 26th patch. my normal routine is about 3-5 hours a day, 20-22 hours a week of play. no crashes, no BSOD’s, no stalls or hard lockups.

come the march 26th patch, all of a sudden, i’m getting BSOD’s up the wazoo from TDR’s. there’s no real fix for these TDR’s as nvidia themselves stated that there are many factors that cause it. i can be idling in lion’s arch or sitting in a quiet area of the game or doing a dungeon or event; it doesn’t matter i get a hard lock requiring a manual reboot.

i’ve tried many many things to ‘fix’ it, to no avail. i’ve also been working with support and after 3 days, still no workable results.

-memtest81+ returned all normal, expected values for my ram
-all core temps@load are 55-75c
-gpu temp@load is 55-75c
-tried rolling back to stable driver builds
-tried rolling back using system restore to a stable point
-canned air to remove a small bit of dust
-disabled aero
-modified registry to extend the window of time to ignore TDR

not sure what to do, because playing SC2 produces no stalls or hard lockups.
next up is a thermal repaste and reseat of the HSF and my gpu…though i suspect this is not hardware related(my friend still thinks it is and his laptop running similar specs is not having any issues). other than that, it may take some fiddling with the voltage to my ram and possibly a new PSU, though the brick that came with my laptop should still be providing the necessary wattage. very strange.

when i have the gw2 client running the background, browsing via firefox or chrome will produce a screen redraw(stalling).

i take good care of my laptop, playing in ventilated areas, never dropping it, etc.

Games freezes/crashes since 26th march patch

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Posted by: Malediktus.9250

Malediktus.9250

Its not my computer crashing. Its only GW2. It also only happens in busy situations like large zerg vs zergs in WvW. Never in quiet areas.

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(edited by Malediktus.9250)

Games freezes/crashes since 26th march patch

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Posted by: Stormcrow.7513

Stormcrow.7513

I suggest tossing Anet a support ticket and see how that goes.

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Games freezes/crashes since 26th march patch

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Posted by: Malediktus.9250

Malediktus.9250

I will see if they answer here first. I am definatly not the only one who has this problem. During one hour several people reported similar problem on TS.

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Games freezes/crashes since 26th march patch

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Posted by: benjamin.5346

benjamin.5346

I’ve been (and several guildies) have been having the same issues while in WvW. We’ve noticed that it happens during interactions medium-heavy. Almost never on small engagements, and several people crash at the exact same time, not one then another and so on. The computers range from base line gaming computers to extremely high end machines.

Games freezes/crashes since 26th march patch

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Posted by: katniss.6735

katniss.6735

I think I’ll just watch tv tonight.

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Games freezes/crashes since 26th march patch

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Posted by: Malediktus.9250

Malediktus.9250

I think I’ll just watch tv tonight.

What are you trying to say? I fail to see the relevance to this topic.

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Games freezes/crashes since 26th march patch

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Posted by: Malediktus.9250

Malediktus.9250

It just happened again, very annoying with 3.5hour queue times atm.
Out of memory even thought I turned down the WvW character models to lowest.

If you look at the file GW2 used over 3GB of ram at peak. It also used about 1GB of vram (tracked with MSI afterburner)

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Games freezes/crashes since 26th march patch

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Posted by: Malediktus.9250

Malediktus.9250

It happened again. Its really annoying because I have to fear this error everytime I am trying to command the people and the queues are really long.

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Games freezes/crashes since 26th march patch

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Posted by: BakedGoodz.4082

BakedGoodz.4082

i concur ive been having the same thing occur to me.

Games freezes/crashes since 26th march patch

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Posted by: Malediktus.9250

Malediktus.9250

It happened again. Again while I was having lead.

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Games freezes/crashes since 26th march patch

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Posted by: Laguna.9405

Laguna.9405

This is definitely connected to the patch ! I have got the feeling that especially commander are targeted by this problem. Yesterday all my 5 spare commanders and I dropped out after turning in the blue lamp . Kinda fishy…

Games freezes/crashes since 26th march patch

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Posted by: Malediktus.9250

Malediktus.9250

Its still happening. Every 5min I hear someone on our public wvw server complain about it.

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Games freezes/crashes since 26th march patch

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Posted by: Malediktus.9250

Malediktus.9250

Still happening, very annoying with hour long queues and if you are the commander.

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Games freezes/crashes since 26th march patch

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Posted by: Malediktus.9250

Malediktus.9250

Error still existing.
We just had reset in EU (I got lucky and got in instantly by spamming F) and I can expect 4 hour queue times to get back in. Thanks anet!

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Games freezes/crashes since 26th march patch

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Posted by: Malediktus.9250

Malediktus.9250

I am quite annoyed. This major issues has been existing for a while now and I cannot find any useful help or statement from anet that they are working on it.

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Games freezes/crashes since 26th march patch

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Posted by: Malediktus.9250

Malediktus.9250

This error is still going on, I got this out of memory error several times a week (5-10 times). Please do something.

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