Gamr Crash

Gamr Crash

in Account & Technical Support

Posted by: MaxiOooyes.6298

MaxiOooyes.6298

Q:

—> Crash <—
Exception: c0000005
Memory at address 5713e95f could not be written
App: Gw2.exe
Pid: 4968
Cmdline:
BaseAddr: 00F90000
ProgramId: 101
Build: 53120
When: 2015-09-20T06:02:49Z 2015-09-20T13:02:49+07:00
Uptime: 0 days 2:00:15
Flags: 0

—> System <—
Processors: 4 [AuthenticAMD:15:4:3]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 3319MB/ 8190MB 40%
Paged: 9032MB/16378MB 55%
Virtual: 679MB/ 4095MB 16%
Load: 59%
CommitTotal: 7345MB
CommitLimit: 16378MB
CommitPeak: 8004MB
SystemCache: 3726MB
HandleCount: 31958
ProcessCount: 74
ThreadCount: 1142

—> Process Memory <—
Private: 2089MB
WorkingSet: 2015MB
PeakWorkingSet: 2402MB
PageFaults: 13406087

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Thread 0xd9c <—

—> Trace <—
Pc:5713e95f Fr:053afd8c Rt:012933f7 Arg:053afdd8 000607a4 00000000 00000000
Pc:012933f7 Fr:053afe00 Rt:01290403 Arg:00000000 040b5f40 00000000 053afe4c
Pc:01290403 Fr:053afe14 Rt:013d0210 Arg:040c2c50 a699a222 00000000 040b5f40
Pc:013d0210 Fr:053afe4c Rt:013d0338 Arg:00000000 053afe64 75d033aa 040b5f40
Pc:013d0338 Fr:053afe58 Rt:75d033aa Arg:040b5f40 053afea4 77759ef2 040b5f40
Pc:75d033aa Fr:053afe64 Rt:77759ef2 Arg:040b5f40 72302703 00000000 00000000
Pc:77759ef2 Fr:053afea4 Rt:77759ec5 Arg:013d02bc 040b5f40 00000000 00000000
Pc:77759ec5 Fr:053afebc Rt:00000000 Arg:013d02bc 040b5f40 00000000 00000000

—> Thread registers <—
eax=00000001 ebx=76077bbb ecx=006f0a70 edx=0491e638 esi=053afdd8 edi=76077809
eip=5713e95f esp=053afd88 ebp=053afd8c
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246

ebx-32 76077B98 11e88300 b75a840f 662d0003 0f000001
ebx-16 76077BA8 03b74f84 5fc03300 c25d5e40 90900008
ebx 0 76077BB8 8b909090 ec8b55ff 75ff016a fb0de808
ebx
16 76077BC8 c25dffff 90900004 8b909090 ec8b55ff
ebx+32 76077BD8 8b10558b 8b56144d b8f10bf2 fffe0000
ebx+48 76077BE8 850ff085 0003a3de 0018a164 808b0000
ecx-32 006F0A50 00000000 00000000 00000000 00000000
ecx-16 006F0A60 00000000 00000000 0001013e 080000a6
ecx 0 006F0A70 00000504 00000000 00000caa 00000000
ecx
16 006F0A80 001bded8 fffff960 00182ab0 fffff960
ecx+32 006F0A90 001bdf30 fffff960 001bdf88 fffff960
ecx+48 006F0AA0 00182ab0 fffff960 00182ab0 fffff960
edx-32 0491E618 00000000 00000000 00000000 00000000
edx-16 0491E628 00000000 00000000 00000000 00000000
edx 0 0491E638 0491e638 00000000 0491e638 00000000
edx
16 0491E648 0491ee50 00000000 00000000 00000000
edx+32 0491E658 00000000 00000000 00000000 00000000
edx+48 0491E668 00000000 00000000 00000000 00000000
esi-32 053AFDB8 00000000 00000000 00f90000 00000000
esi-16 053AFDC8 00000000 00000000 00000000 01e2ac44
esi 0 053AFDD8 000607a4 00008001 00000008 00000070
esi
16 053AFDE8 00f710e6 0000036d 00000214 053aa000
esi+32 053AFDF8 053afdc0 00005000 053afe14 01290403
esi+48 053AFE08 00000000 040b5f40 00000000 053afe4c
edi-32 760777E8 fffffffe 00000000 ffffffc8 00000000
edi-16 760777F8 fffffffe 760a59b7 760a59ca 90909090
edi 0 76077808 55ff8b90 8b56ec8b e5b80875 66000000
edi
16 76077818 0f084639 037ddd84 56006a00 000010e8
edi+32 76077828 c25d5e00 c0850004 f5ebef74 90909090
edi+48 76077838 55ff8b90 4d8bec8b 04418b08 0001003d

—> Code <—
5713E93F 00000000 00000000 00000000 000a0000 …………….
5713E94F 00784200 00000000 00030000 00000000 .xB………….
5713E95F 00000000 00000000 00000000 00000000 …………….
5713E96F 00000000 00000000 00000000 00000000 …………….
5713E97F 00000000 00000000 00000000 00676768 ………….ggh
5713E98F 626c6f63 6b303800 00286d65 72676564 block08..(merged

—> Stack <—
053AFD88 76077bd3 053afe00 012933f7 053afdd8 .{.v..:..3)…:.
053AFD98 000607a4 00000000 00000000 040c2c50 …………P,..
053AFDA8 040b5f40 040b5f40 00000000 01293560 _..……`5).
053AFDB8 00000000 00000000 00f90000 00000000 …………….
053AFDC8 00000000 00000000 00000000 01e2ac44 …………D…
053AFDD8 000607a4 00008001 00000008 00000070 …………p…
053AFDE8 00f710e6 0000036d 00000214 053aa000 ….m………:.
053AFDF8 053afdc0 00005000 053afe14 01290403 ..:..P….:…).
053AFE08 00000000 040b5f40 00000000 053afe4c ….@
……L.:.
053AFE18 013d0210 040c2c50 a699a222 00000000 ..=.P,.."…….
053AFE28 040b5f40 040b5f40 c0000005 053afe20 _..…… .:.
053AFE38 053af94c 053afe94 013d0550 a181f89e L.:…:.P.=…..
053AFE48 00000000 053afe58 013d0338 00000000 ….X.:.8.=…..
053AFE58 053afe64 75d033aa 040b5f40 053afea4 d.:..3.u@
….:.
053AFE68 77759ef2 040b5f40 72302703 00000000 ..uw@_…’0r….
053AFE78 00000000 040b5f40 c0000005 75d27717 …._.......w.u 053AFE88 75d27717 053afe70 053af950 ffffffff .w.up.:.P.:..... 053AFE98 777971d5 007e1c97 00000000 053afebc .qyw..~.......:. 053AFEA8 77759ec5 013d02bc 040b5f40 00000000 ..uw..=.……
053AFEB8 00000000 00000000 00000000 013d02bc …………..=.
053AFEC8 040b5f40 00000000 00000000 00000000 @
…………..
053AFED8 00000000 00000000 00000000 00000000 …………….
053AFEE8 00000000 00000000 00000000 00000000 …………….
053AFEF8 00000000 00000000 00000000 00000000 …………….
053AFF08 00000000 00000000 00000000 00000000 …………….
053AFF18 00000000 00000000 00000000 00000000 …………….
053AFF28 00000000 00000000 00000000 00000000 …………….
053AFF38 00000000 00000000 00000000 00000000 …………….
053AFF48 00000000 00000000 00000000 00000000 …………….
053AFF58 00000000 00000000 00000000 00000000 …………….
053AFF68 00000000 00000000 00000000 00000000 …………….
053AFF78 00000000 00000000 00000000 00000000 …………….
053AFF88 00000000 00000000 00000000 00000000 …………….
053AFF98 00000000 00000000 00000000 00000000 …………….
053AFFA8 00000000 00000000 00000000 00000000 …………….
053AFFB8 00000000 00000000 00000000 00000000 …………….
053AFFC8 00000000 00000000 00000000 00000000 …………….
053AFFD8 00000000 00000000 00000000 00000000 …………….
053AFFE8 00000000 00000000 00000000 00000000 …………….
053AFFF8 00000000 00000000 7609f670 00000005 ……..p..v….
053B0008 5713e760 00000000 00000000 00000000 `..W…………
053B0018 00000000 00000000 00000000 00000000 …………….
053B0028 00000000 8b55ff8b f63fe9ec 000070ce ……U…?..p..
053B0038 00000000 00000000 00000000 00000000 …………….
053B0048 00000000 8b55ff8b 000000ec 00000000 ……U………
053B0058 00000000 00000000 00000000 00000000 …………….
053B0068 00000000 00000000 00000000 00000000 …………….
053B0078 00000000 00000000 00000000 00000000 …………….
053B0088 00000000 00000000 00000000 00000000 …………….
053B0098 00000000 00000000 00000000 00000000 …………….
053B00A8 00000000 00000000 00000000 00000000 …………….
053B00B8 00000000 00000000 00000000 00000000 …………….
053B00C8 00000000 00000000 00000000 00000000 …………….
053B00D8 00000000 00000000 00000000 00000000 …………….
053B00E8 00000000 00000000 00000000 00000000 …………….
053B00F8 00000000 00000000 00000000 00000000 …………….
053B0108 00000000 00000000 00000000 00000000 …………….
053B0118 00000000 00000000 00000000 00000000 …………….
053B0128 00000000 00000000 00000000 00000000 …………….
053B0138 00000000 00000000 00000000 00000000 …………….
053B0148 00000000 00000000 00000000 00000000 …………….
053B0158 00000000 00000000 00000000 00000000 …………….
053B0168 00000000 00000000 00000000 00000000 …………….
053B0178 00000000 00000000 00000000 00000000 …………….

—> Error Logs <—
propId=‘1616760722801328652’
Content is referencing a propID that doesn’t exist propId=‘1616760748571132416’
Content is referencing a propID that doesn’t exist propId=‘1616760735686230530’
Content is referencing a propID that doesn’t exist propId=‘1616770811679506964’
Content is referencing a propID that doesn’t exist propId=‘1616770412247548438’
Content is referencing a propID that doesn’t exist propId=‘1616770803089572375’
Content is referencing a propID that doesn’t exist propId=‘1616762170205307410’
Content is referencing a propID that doesn’t exist propId=‘1616761946867008028’
Model ‘0×0e617c’: Permutation ‘sword’ not found, auto selecting permutation
Texture missing mip chain: 0×011f2e
Texture missing mip chain: 0×011f30
Model ‘0×0e8624’: Permutation ‘sword’ not found, auto selecting permutation
Texture missing mip chain: 0×0f8c78
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Texture missing mip chain: 0×00f980
Texture missing mip chain: 0×00f982
Texture missing mip chain: 0×0b7430
Texture missing mip chain: 0×0f8de6
Texture missing mip chain: 0×011f2e
Texture missing mip chain: 0×011f30
Texture ‘0×0994b0’ dimensions too small
Loading ‘0×0994b0’ texture failed
Texture ‘0×0994b1’ dimensions too small
Loading ‘0×0994b1’ texture failed
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Texture missing mip chain: 0×01523d
Texture missing mip chain: 0×01523f
Texture missing mip chain: 0×0f8c78
Texture missing mip chain: 0×0f8de6
Texture missing mip chain: 0×063d44
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Content is referencing a propID that doesn’t exist propId=‘1924002649382879764’
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Content is referencing a propID that doesn’t exist propId=‘1924002649382879764’
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Texture missing mip chain: 0×00c7bd

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×6798
Version = 8.17.0010.1404
Description = AMD Radeon R9 200 Series
Compat = 0×00000000
VidMem = 4095 MB

Gamr Crash

in Account & Technical Support

Posted by: Feirlista Xv.1425

Feirlista Xv.1425

There is an issue with a Windows component called DbgHelp.dll not sure what it is. Most Exeption c0000005 error are caused buy bad, corrupted video card drivers or parts of older drivers still installed with newer drivers. Good luck

Opinions are like ______ everyone has one I could
put the correct term in but not everyone has kittens

Gamr Crash

in Account & Technical Support

Posted by: Jon Olson

Jon Olson

Programmer

There is an issue with a Windows component called DbgHelp.dll not sure what it is. Most Exeption c0000005 error are caused buy bad, corrupted video card drivers or parts of older drivers still installed with newer drivers. Good luck

Just to clarify, DbgHelp.dll is not the problem. c0000005 can come from a large variety of sources, some of which are drivers.

Like the c0000417 error, we are making efforts to fix it; however that is likely more of an ongoing process than an isolated bug fix.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, Streaming Client, & Mac

Gamr Crash

in Account & Technical Support

Posted by: abomally.2694

abomally.2694

Run antivirus and malware scans.

Get Malwarebytes’ Antimalware (free) here:

https://www.malwarebytes.org/downloads/