Last night I bought around 3200 gems.
I bought a bank tab, which happened instantly, all well and good.
I then go to purchase a pirate outfit, which doesn’t arrive in the mail as you’d expect, so I think ‘maybe it didn’t work’, an so buy another.
And notice I’ve lost gems for BOTH purchases
I then buy a dye pack, this too doesn’t arrive.
Having left it 24 hours, still no pirate outfits or dye pack. I did, however, just now buy a dye pack and that arrived instantly.
I’d like my pirate outfits and other dye pack please. I did make a ticket but got an automated response about not being able to refund gem purchases. I don’t WANT a refund, I just want my two outfits and dye pack
Thanks
Elu