Gem Store turns screen completely black!

Gem Store turns screen completely black!

in Account & Technical Support

Posted by: Tobee.3564

Tobee.3564

Hi guys ! I’m having an issue with the gem store – whenever I open the gem store tab of the BMAH, my entire screen will go completely black – i’ll still be able to hear the game so I assume it’s just the visuals that go, but I have to ctrl-alt-delete and force close the game to get back to normal.

This has been happening for a while, since before the patch, i’ve just come back to playing after a while away and thought i’d quite like to treat myself to some gems! xD The other tabs and everything else as far as I can tell is perfectly okay. This only started happening in the past few months – when I joined about a year ago it was no problem. Is there anything i can do to resolve this?

Operating System
Windows 8 64-bit
CPU
Intel Core i3 2120 @ 3.30GHz 48 °C
Sandy Bridge 32nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
LENOVO MAHOBAY (SOCKET 0) 28 °C
Graphics
SDM-S75D/F/N (1280×1024@60Hz)
Intel HD Graphics (Lenovo)
Storage
931GB Western Digital WDC WD10EALX-089BA1 (SATA) 42 °C
Optical Drives
MATkittenA DVD-RAM SW810
Audio
Realtek High Definition Audio

Cheers in advance !

Gem Store turns screen completely black!

in Account & Technical Support

Posted by: Tobee.3564

Tobee.3564

I’ve also tried the tips in the stickies, changing 3d options to application settings, and clearing the game’s cache, but to no avail.

(edited by Tobee.3564)

Gem Store turns screen completely black!

in Account & Technical Support

Posted by: Tobee.3564

Tobee.3564

Still having trouble!