Guild Wars 2

Hello. I just bought 3 gem cards for 2000 gems each. I try to redeem the codes in the game shop and I receive error. I am sure that I put the code correctly. I have tripple checked the codes and I enter them correctly. I have also opened a ticket to the support team but I don’t know how much time it will take to answer me

The good thing is that I bought with paypal and I can open a dispute if the codes are fake.I can’t say the site I bought the cards cause I don’t want to “advertise” it but http://www.scamadviser.com/ says the site is ok and valid (100%) and that is in the US.

Before I open a dispute I wanna know if there is a possibility that the problem is from GW2 side. Is there a chance that shop might have a problem currently?

You will have to wait for CS to answer you. No one else has posted about having trouble with gem cards at this time. If CS hasn’t responded in 3-5 days, you can post your ticket number in the Sticky for ‘Tickets 3 Days and Older’. Good luck.

Thanks a lot. CS already answered me in my mail. thank you Although still don’t know what the problem is they just added for more information and I sent the cards as I received them. Anyway, I hope it will end well