Gem store problem
If you have submitted a ticket, then you need only wait for assistance from CS.
Good luck.
ArenaNet Communications Manager
Tried two different debit cards. Both gave the “Unexpected error has occurred. Please try again later” Getting this with both cards on my account as well as my girlfriends account. Would appreciate any help. Ive tried keeping all info lowercase with no success. Cant find any other info and yes ive submitted a ticket.
Did this get sorted out?
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
I’m having the same issue of not being able to buy gems in the store. Is the problem an all-encompassing problem for everyone or is it different for each person?
im having a very similar issue, wherein im unable to purchase gems, but the store says the transaction cannot be processed or some such.
I have the same problem. Does paypal work instead?
mine just started after the patch