Guild Wars 2 Forum - Account & Technical Support

Gems to Gold conversion in TP not visible

in Account & Technical Support

Posted by: Spartacus.3192

Hi, Ive been looking to exchange Gems for Gold in the Trading Post tab for the last week and its blank. No options nothing. Can this be addressed please?

Thanks

Your typical average gamer -
“Buff my main class, nerf everything else. "

Gems to Gold conversion in TP not visible

in Account & Technical Support

Posted by: Gaile Gray

ArenaNet Communications Manager

I’m looking into this. By chance, have you reported in the game? If you click the upper left “gear” icon, and then Support, then “Report a Bug” the team will receive a report that gives details that help them nail down what’s going on. In-game reports are really helpful, so if you have a chance, please make one on this issue so the team has the greater details they can use to investigate.

Thanks.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Gems to Gold conversion in TP not visible

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

This ‘bug’ plagues many of us. I hope they can track it down. Everything else in the Gem Store and TP works, except that Exchange Page.

https://forum-en.gw2archive.eu/forum/support/bugs/Gem-Exchange-not-working/page/2#post4673919

(edited 2015-01-06 17:44:40 by Inculpatus cedo.9234)

Gems to Gold conversion in TP not visible

in Account & Technical Support

Posted by: Rhonin.1687

good thing you got an answer to this gamebreaking bug within 13 mins, wish you would expand your forum expertise to other forums aswell, Gaile

Gems to Gold conversion in TP not visible

in Account & Technical Support

Posted by: Farming Flats.5370

Farming Flats.5370

this will be unlocked at level 70.

Gems to Gold conversion in TP not visible

in Account & Technical Support

Posted by: Gaile Gray

ArenaNet Communications Manager

Thanks for that link, Ic. I did pass it along, too.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Gems to Gold conversion in TP not visible

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Great! I hope those with the power to ‘fix’ this find what causes this one page to be blank for so many.

Thanks for passing the word along. =)

Gems to Gold conversion in TP not visible

in Account & Technical Support

Posted by: Spartacus.3192

Thanks Gaile. i will do an in game bug report tonight.

Hope it gets fixed soon.

Your typical average gamer -
“Buff my main class, nerf everything else. "

Gems to Gold conversion in TP not visible

in Account & Technical Support

Posted by: Gaile Gray

ArenaNet Communications Manager

Posted some info here: https://forum-en.gw2archive.eu/forum/support/bugs/Currency-Exchange-Issues-merged/page/3#post4674238

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet